SCAM ! DON'T ORDER FROM THIS WEBSITE ! This the 2nd time lately I have been scammed by a company deceitfully claiming they are based elsewhere but are in China! Received order email with blank spaces where details were meant to be ie no tracking number etc no response to my emails just automated generated emails. DON'T ORDER FROM THIS SITE ! ... SCAM

In response to World Paint by Numbers… In response to World Paint by Numbers comment below - why do you respond to my post but not the numerous emails I have been sending over the past month? I have an email from Julie from the 22 of February (!!!) - the last time anyone ever contacted me - saying that my refund request has been sent to the finances team. How is this still being sorted 1.5 months later?!

Awful Awful Ordered a couple of canvasses from them in May (and paid for faster delivery) which finally arrived at the end of August/beginning of September. I had emailed several times asking where my order was and was constantly given excuses. The dispatch tracking that they provided just showed the packages bouncing around in China for months. They stopped replying to emails and so I complained to Paypal - miraculously after this the packages arrived. The actual product is fine, but I would never order from them again and would not recommend.

Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

I have only ever written 1 review… I have only ever written 1 review before so it must be bad . Same experience as many . Bought in the first week of UK lockdown ( March) and now July and nothing . A “ Julie” did email me once saying she would check with her technical team but that was the end of communication other than constant stream of offers . Appears to be a scam . Hope others read this to avoid disappointment . Positive reviews can only have been written by them . Re reading them they sound implausibly positive !!