Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

Awful Awful Ordered a couple of canvasses from them in May (and paid for faster delivery) which finally arrived at the end of August/beginning of September. I had emailed several times asking where my order was and was constantly given excuses. The dispatch tracking that they provided just showed the packages bouncing around in China for months. They stopped replying to emails and so I complained to Paypal - miraculously after this the packages arrived. The actual product is fine, but I would never order from them again and would not recommend.

BIG SCAM!!! BIG SCAM!!! I maid my ordered in November for my Granddaughter for Christmas and after many e-mails they stopped replying it is now 15th January and no painting has arrived, If only I had checked trustpilot review, Do NOT ORDER ANYTHING FROM THIS COMPANY.

Almost 4 months and no delivery Seriously. I ordered 1 pairing in beginning of October and it still hasn’t been delivered. I’ve sent numerous emails trying to reach them to track my order but COMPLETE SILENCE!! I ordered once before from WPbN and that delivery showed up after 3 months.. it came eventually but this time I’m not so sure about it. Terrible service!

Not as bad as expected I ordered from this company in February and received my order last week, from China. Everything was there in one package despite being under the impression two packages had been sent. They told me it would take around 25 days to arrive and it was a little longer than that. Nothing was missing and all the paints were numbered. I'm only giving three stars, however, because although everything was there, their response to emails was not good at all and I do not like companies who do not disclose where they ship from until up front.