Evelina Carlsson
SEAlmost 4 months and no delivery Seriously. I ordered 1 pairing in beginning of October and it still hasn’t been delivered. I’ve sent numerous emails trying to reach them to track my order but COMPLETE SILENCE!! I ordered once before from WPbN and that delivery showed up after 3 months.. it came eventually but this time I’m not so sure about it. Terrible service!
Cristina Aranda Moreno
IEToo good to be true... I ordered 2 items the same day, it took about 2 months to arrive in Ireland, they came separately because they were from different providers which I did not know. I contacted customer service and the answer was: They sent my request to the logistic team and they would get back to me.. They never did but luckily I got the last missing item. The canvases and paints look OK but they do not cover the numbers. I am not sure I will order again but I am happy I got the items at the end.
Martin Gallagher
IEBIG SCAM!!! BIG SCAM!!! I maid my ordered in November for my Granddaughter for Christmas and after many e-mails they stopped replying it is now 15th January and no painting has arrived, If only I had checked trustpilot review, Do NOT ORDER ANYTHING FROM THIS COMPANY.
Mrs S JARRATT
GBOrder arrived short I ordered 4 painting kits and eventually the parcel arrived, but it only contained 3 kits. Having paid by PayPal I opened a dispute, they have closed it as the company provided a tracking number which states the parcel arrived. I dont dispute that, just the contents. Having contacted the company I was told by Julie that Covid was to blame, but this excuse had worn thin now after waiting for nearly 6 months for my kit. This company takes your money and does not deliver the goods. World Painting By Numbers is a bad company to deal with.
JB
GBAwful Awful Ordered a couple of canvasses from them in May (and paid for faster delivery) which finally arrived at the end of August/beginning of September. I had emailed several times asking where my order was and was constantly given excuses. The dispatch tracking that they provided just showed the packages bouncing around in China for months. They stopped replying to emails and so I complained to Paypal - miraculously after this the packages arrived. The actual product is fine, but I would never order from them again and would not recommend.