Almost 4 months and no delivery Seriously. I ordered 1 pairing in beginning of October and it still hasn’t been delivered. I’ve sent numerous emails trying to reach them to track my order but COMPLETE SILENCE!! I ordered once before from WPbN and that delivery showed up after 3 months.. it came eventually but this time I’m not so sure about it. Terrible service!

Order arrived short I ordered 4 painting kits and eventually the parcel arrived, but it only contained 3 kits. Having paid by PayPal I opened a dispute, they have closed it as the company provided a tracking number which states the parcel arrived. I dont dispute that, just the contents. Having contacted the company I was told by Julie that Covid was to blame, but this excuse had worn thin now after waiting for nearly 6 months for my kit. This company takes your money and does not deliver the goods. World Painting By Numbers is a bad company to deal with.

Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

Too good to be true... I ordered 2 items the same day, it took about 2 months to arrive in Ireland, they came separately because they were from different providers which I did not know. I contacted customer service and the answer was: They sent my request to the logistic team and they would get back to me.. They never did but luckily I got the last missing item. The canvases and paints look OK but they do not cover the numbers. I am not sure I will order again but I am happy I got the items at the end.

I’ve been waiting over 6 months for my… I’ve been waiting over 6 months for my painting!! The service is utterly disappointing and they were no help when I first asked how much longer it would take. I sent an email over a week ago complaining and they didn’t even bother getting back to me. I’m currently STILL waiting for my order and a response. I wouldn’t recommend this company to anyone, I’d actually go out my way to recommend that people don’t use it!