Looks like scam Do not buy from here, I placed my order not knowing they have an ancient customer service set up JUST email and no chat or phone service. I placed my order 7 days back with no update yet. I wanted to start painting during quarantine and doesn’t look like that’s going to happen. Is there anyway to report them? I’m going to wait for a week more and if I get no updates, it needs to be shut down for scamming people. FYI: just looked up a complaint can be filed on Federal Trade Commission, for all others who have been cheated. I’m going to wait for a few more days before taking this up but if you’ve been waiting for longer, don’t let this go on further

LIAR that ship from CHINA If I can give ZERO star I will, I regret that I didn't check their rating or review before I ordered!!! Would've already get my items with the SAME PRICE if I order on amazon or ebay sth THEY DONT SHIP FROM OTHER PLACES! Forget about their claim on website saying they have stocks in warehouses at so many countries, THAT IS A LIE! The order ships from China, the 'estimated delivery time of 2-7days' is completely BS. You will be lucky if they even process your order in 2 weeks! DO NOT buy, I'm sure u can find similar price range of the same item that is located domestic.

I have only ever written 1 review… I have only ever written 1 review before so it must be bad . Same experience as many . Bought in the first week of UK lockdown ( March) and now July and nothing . A “ Julie” did email me once saying she would check with her technical team but that was the end of communication other than constant stream of offers . Appears to be a scam . Hope others read this to avoid disappointment . Positive reviews can only have been written by them . Re reading them they sound implausibly positive !!

Service in this store is great Service in this store is great. The product is in full set-a picture-a portrait for drawing, a sketch for this portrait, paints, brushes. Communicative seller, sends a sketch for negotiation and approval, gives advice on placement (I think this is important and a good service for the customer. The artist has experience and he knows how it will blow). After agreeing fast processing and shipping. Tracking parcel. I recommend this store. Thanks for the honestly done work.

Ordered beginning of December still no… Ordered beginning of December still no delivery nor a response to emails at the beginning of February. Parcel tracking via China post for the first day says parcel still in China. Company doesn’t advise it is based in China. Company Trades under a completely different name. Falklands Marketing. SCAM - DO NOT USE