Looks like scam Do not buy from here, I placed my order not knowing they have an ancient customer service set up JUST email and no chat or phone service. I placed my order 7 days back with no update yet. I wanted to start painting during quarantine and doesn’t look like that’s going to happen. Is there anyway to report them? I’m going to wait for a week more and if I get no updates, it needs to be shut down for scamming people. FYI: just looked up a complaint can be filed on Federal Trade Commission, for all others who have been cheated. I’m going to wait for a few more days before taking this up but if you’ve been waiting for longer, don’t let this go on further

Order arrived short I ordered 4 painting kits and eventually the parcel arrived, but it only contained 3 kits. Having paid by PayPal I opened a dispute, they have closed it as the company provided a tracking number which states the parcel arrived. I dont dispute that, just the contents. Having contacted the company I was told by Julie that Covid was to blame, but this excuse had worn thin now after waiting for nearly 6 months for my kit. This company takes your money and does not deliver the goods. World Painting By Numbers is a bad company to deal with.

Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

Awful Awful Ordered a couple of canvasses from them in May (and paid for faster delivery) which finally arrived at the end of August/beginning of September. I had emailed several times asking where my order was and was constantly given excuses. The dispatch tracking that they provided just showed the packages bouncing around in China for months. They stopped replying to emails and so I complained to Paypal - miraculously after this the packages arrived. The actual product is fine, but I would never order from them again and would not recommend.

LIAR that ship from CHINA If I can give ZERO star I will, I regret that I didn't check their rating or review before I ordered!!! Would've already get my items with the SAME PRICE if I order on amazon or ebay sth THEY DONT SHIP FROM OTHER PLACES! Forget about their claim on website saying they have stocks in warehouses at so many countries, THAT IS A LIE! The order ships from China, the 'estimated delivery time of 2-7days' is completely BS. You will be lucky if they even process your order in 2 weeks! DO NOT buy, I'm sure u can find similar price range of the same item that is located domestic.