Order arrived short I ordered 4 painting kits and eventually the parcel arrived, but it only contained 3 kits. Having paid by PayPal I opened a dispute, they have closed it as the company provided a tracking number which states the parcel arrived. I dont dispute that, just the contents. Having contacted the company I was told by Julie that Covid was to blame, but this excuse had worn thin now after waiting for nearly 6 months for my kit. This company takes your money and does not deliver the goods. World Painting By Numbers is a bad company to deal with.

Not as bad as expected I ordered from this company in February and received my order last week, from China. Everything was there in one package despite being under the impression two packages had been sent. They told me it would take around 25 days to arrive and it was a little longer than that. Nothing was missing and all the paints were numbered. I'm only giving three stars, however, because although everything was there, their response to emails was not good at all and I do not like companies who do not disclose where they ship from until up front.

Service in this store is great Service in this store is great. The product is in full set-a picture-a portrait for drawing, a sketch for this portrait, paints, brushes. Communicative seller, sends a sketch for negotiation and approval, gives advice on placement (I think this is important and a good service for the customer. The artist has experience and he knows how it will blow). After agreeing fast processing and shipping. Tracking parcel. I recommend this store. Thanks for the honestly done work.

Too good to be true... I ordered 2 items the same day, it took about 2 months to arrive in Ireland, they came separately because they were from different providers which I did not know. I contacted customer service and the answer was: They sent my request to the logistic team and they would get back to me.. They never did but luckily I got the last missing item. The canvases and paints look OK but they do not cover the numbers. I am not sure I will order again but I am happy I got the items at the end.

Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.