In response to World Paint by Numbers… In response to World Paint by Numbers comment below - why do you respond to my post but not the numerous emails I have been sending over the past month? I have an email from Julie from the 22 of February (!!!) - the last time anyone ever contacted me - saying that my refund request has been sent to the finances team. How is this still being sorted 1.5 months later?!

I’ve been waiting over 6 months for my… I’ve been waiting over 6 months for my painting!! The service is utterly disappointing and they were no help when I first asked how much longer it would take. I sent an email over a week ago complaining and they didn’t even bother getting back to me. I’m currently STILL waiting for my order and a response. I wouldn’t recommend this company to anyone, I’d actually go out my way to recommend that people don’t use it!

I have only ever written 1 review… I have only ever written 1 review before so it must be bad . Same experience as many . Bought in the first week of UK lockdown ( March) and now July and nothing . A “ Julie” did email me once saying she would check with her technical team but that was the end of communication other than constant stream of offers . Appears to be a scam . Hope others read this to avoid disappointment . Positive reviews can only have been written by them . Re reading them they sound implausibly positive !!

AWFUL This company is complete bush league. One of the paintings they sent us was wrong. We paid extra to have frames and we paid extra to have our paintings shipped quicker. It took over a month for them to arrive, the frames were not included, and the quality is garbage. Similar to so many other people who share my frustrating experience, Julie kept giving me the run around and blaming COVID. Technically it's my fault because I didn't do my research beforehand; but, I've learned the hard way so you don't have to. Do not buy from this company. Buy off of Amazon, or even better, your local supplier.

LIAR that ship from CHINA If I can give ZERO star I will, I regret that I didn't check their rating or review before I ordered!!! Would've already get my items with the SAME PRICE if I order on amazon or ebay sth THEY DONT SHIP FROM OTHER PLACES! Forget about their claim on website saying they have stocks in warehouses at so many countries, THAT IS A LIE! The order ships from China, the 'estimated delivery time of 2-7days' is completely BS. You will be lucky if they even process your order in 2 weeks! DO NOT buy, I'm sure u can find similar price range of the same item that is located domestic.