AWFUL This company is complete bush league. One of the paintings they sent us was wrong. We paid extra to have frames and we paid extra to have our paintings shipped quicker. It took over a month for them to arrive, the frames were not included, and the quality is garbage. Similar to so many other people who share my frustrating experience, Julie kept giving me the run around and blaming COVID. Technically it's my fault because I didn't do my research beforehand; but, I've learned the hard way so you don't have to. Do not buy from this company. Buy off of Amazon, or even better, your local supplier.

Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

Looks like scam Do not buy from here, I placed my order not knowing they have an ancient customer service set up JUST email and no chat or phone service. I placed my order 7 days back with no update yet. I wanted to start painting during quarantine and doesn’t look like that’s going to happen. Is there anyway to report them? I’m going to wait for a week more and if I get no updates, it needs to be shut down for scamming people. FYI: just looked up a complaint can be filed on Federal Trade Commission, for all others who have been cheated. I’m going to wait for a few more days before taking this up but if you’ve been waiting for longer, don’t let this go on further

Company is a scam From reading through the reviews this company is clearly fraudulent. As with many of the other reviewers, we ordered a kit, never received it, asked when we would get it, were told by 'Julie' that it was on it's way (multiple times). It's obvious that we'll never receive what we paid for so we have filed for a refund through both Paypal and AE. Do yourself a favor, stay far away from this company.

SCAM ! DON'T ORDER FROM THIS WEBSITE ! This the 2nd time lately I have been scammed by a company deceitfully claiming they are based elsewhere but are in China! Received order email with blank spaces where details were meant to be ie no tracking number etc no response to my emails just automated generated emails. DON'T ORDER FROM THIS SITE ! ... SCAM