Sent partial order and support non existent Ordered two kits in April. After two months the delivery finally arrived and only contained one kit. Attempting to resolve via their customer support was a fruitless endeavour with a range of excuses given (including saying their system only had one ordered) and then an endless non-reply or run around. Stay away from this site.

Ordered beginning of December still no… Ordered beginning of December still no delivery nor a response to emails at the beginning of February. Parcel tracking via China post for the first day says parcel still in China. Company doesn’t advise it is based in China. Company Trades under a completely different name. Falklands Marketing. SCAM - DO NOT USE

LIAR that ship from CHINA If I can give ZERO star I will, I regret that I didn't check their rating or review before I ordered!!! Would've already get my items with the SAME PRICE if I order on amazon or ebay sth THEY DONT SHIP FROM OTHER PLACES! Forget about their claim on website saying they have stocks in warehouses at so many countries, THAT IS A LIE! The order ships from China, the 'estimated delivery time of 2-7days' is completely BS. You will be lucky if they even process your order in 2 weeks! DO NOT buy, I'm sure u can find similar price range of the same item that is located domestic.

Too good to be true... I ordered 2 items the same day, it took about 2 months to arrive in Ireland, they came separately because they were from different providers which I did not know. I contacted customer service and the answer was: They sent my request to the logistic team and they would get back to me.. They never did but luckily I got the last missing item. The canvases and paints look OK but they do not cover the numbers. I am not sure I will order again but I am happy I got the items at the end.

In response to World Paint by Numbers… In response to World Paint by Numbers comment below - why do you respond to my post but not the numerous emails I have been sending over the past month? I have an email from Julie from the 22 of February (!!!) - the last time anyone ever contacted me - saying that my refund request has been sent to the finances team. How is this still being sorted 1.5 months later?!