Anonim I had to ask for a refund as I had mistakenly signed up for a subscription at a time when money is tight. They responded promptly and refunded me only half of the money.

Frauds preying on good people's naivety! Like many of the others here I have been scammed. They are obvious frauds, tricking people to get a reading for 1 EUR and then charging 39 EUROS without even confirming an account creation. I have only used their website on my mobile and apparently that considers an account creation. I only receive an email to confirm 6 days later and although I haven't confirmed anything, and deactivated my account straight away, they charged me 39 euros a week later! Outrageous! Preying on people's naivety. And they claim to be ethical and so spiritual. I contacted the Support and received a very misleading email, not clarifying anything and basically saying that I don't qualify for a refund!

Above and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.

Good support I had a few issues at first but the support team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.

The support team is great The support team is great. I had a very specific request and they did whatever to help me and did it. Gratefull!