Anonim I had to ask for a refund as I had mistakenly signed up for a subscription at a time when money is tight. They responded promptly and refunded me only half of the money.

Very prompt response for my refund… Very prompt response for my refund request upon realizing that I was not aware what I was signing up for.

Above and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.

There was a misunderstanding and they solve it. There was a misunderstanding and their customer support was great. They do fully refund easily. Thanks.

Frauds preying on good people's naivety! Like many of the others here I have been scammed. They are obvious frauds, tricking people to get a reading for 1 EUR and then charging 39 EUROS without even confirming an account creation. I have only used their website on my mobile and apparently that considers an account creation. I only receive an email to confirm 6 days later and although I haven't confirmed anything, and deactivated my account straight away, they charged me 39 euros a week later! Outrageous! Preying on people's naivety. And they claim to be ethical and so spiritual. I contacted the Support and received a very misleading email, not clarifying anything and basically saying that I don't qualify for a refund!