I had recently purchased credits I had recently purchased credits, and didn’t see them. Contacted support and was told I used them, however I had not. They checked again and indeed it was true, they apologized and gave me my credit back. I appreciate their service and what they have to offer.

Good support I had a few issues at first but the support team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.

Frauds preying on good people's naivety! Like many of the others here I have been scammed. They are obvious frauds, tricking people to get a reading for 1 EUR and then charging 39 EUROS without even confirming an account creation. I have only used their website on my mobile and apparently that considers an account creation. I only receive an email to confirm 6 days later and although I haven't confirmed anything, and deactivated my account straight away, they charged me 39 euros a week later! Outrageous! Preying on people's naivety. And they claim to be ethical and so spiritual. I contacted the Support and received a very misleading email, not clarifying anything and basically saying that I don't qualify for a refund!

There was a misunderstanding and they solve it. There was a misunderstanding and their customer support was great. They do fully refund easily. Thanks.

Anonim I had to ask for a refund as I had mistakenly signed up for a subscription at a time when money is tight. They responded promptly and refunded me only half of the money.