Allison Erland
GBSTAY AWAY at all costs STAY AWAY at all costs. I have NEVER in my thirty some years on this planet felt the need to write one of these to warn others to safeguard their wallet, but these guys are the worst. Pay one dollar for an absolutely unreadable reading, like riddled with spelling errors, not even what I thought I paid for initially. To seven days later being hit with a $45 dollar charge. I immediately found the log in details they had given me and unsubscribed, however not even a week later they are attempting to charge me for $45 dollars once more. When I reached out to customer service they could only claim it’s a monthly charge, like babe it hasn’t even been a month !? The math is not mathing, whatever bad Karma they are wracking up over there I will stay far away from. And offering readings in place of a monetary refund, despicable. WHY WOULD I WANT TO GIVE YOU ANY MORE OF MY TIME, you obviously cannot be trusted with my card information already… THE WORST. They are so swift to respond here and attempt to get these reviews taken down! You already got your chance, give me my full refund Nebula!!!
Nothing
GBAm happy with the site customer service… Am happy with the site customer service is brilliant they reply and sort out the issue asap which is very promising and it’s very help full when we are low and helpless I just love it thanks
Julia Cotterell
CAAbove and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.
Catie Cute
SGThe customer service is very efficient… The customer service is very efficient as I didn't subscribe for the monthly service but after I noticed that there was a deduction from my account and they refunded me. Thank you
Ivana Stancic
DKInsane fraud! Total fraud! They took more than 1500 euros from my account, by pure fraud. I wrote them saying I want to cancel subscription (which I never agreed to take at first place!) and canceled it online. After all that they still took money from my account. Keep away, dont even open the website, because the fraud starts immediately.