Julia Cotterell
CAAbove and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.
Laurinavičiūtė Kotryna
LTIf you want your money stolen, its a pretty good app for that reason Predatory marketing practices of stealing money from your customers card after a very explicit note YOU WILL NOT BE CHARGED RIGHT AWAY doesn’t earn much confidence from your clientele, which you clearly think is dumb (ofc it is, its an astrology app and I fell for the oldest trick in a book by giving my card details). When support has reached me, they offered me 50% refund. 🤠🤠🤠 Hopefully the economy will get a correction and you will not get any more rounds of funding
Sara Vitanovska
CHFrom suspicion, to most satisfied ever! First I was really scared to be scammed by this company. So I wrote them. Not only are they refunding the 50% of my money, their assistant Scott has been so generous to offer me 150 more credits on this app and some reading guides, that I can choose personally. Definitely recommend it, the readings have been great!
Allison Erland
GBSTAY AWAY at all costs STAY AWAY at all costs. I have NEVER in my thirty some years on this planet felt the need to write one of these to warn others to safeguard their wallet, but these guys are the worst. Pay one dollar for an absolutely unreadable reading, like riddled with spelling errors, not even what I thought I paid for initially. To seven days later being hit with a $45 dollar charge. I immediately found the log in details they had given me and unsubscribed, however not even a week later they are attempting to charge me for $45 dollars once more. When I reached out to customer service they could only claim it’s a monthly charge, like babe it hasn’t even been a month !? The math is not mathing, whatever bad Karma they are wracking up over there I will stay far away from. And offering readings in place of a monetary refund, despicable. WHY WOULD I WANT TO GIVE YOU ANY MORE OF MY TIME, you obviously cannot be trusted with my card information already… THE WORST. They are so swift to respond here and attempt to get these reviews taken down! You already got your chance, give me my full refund Nebula!!!
Barbora Voráčková
CZGood support I had a few issues at first but the support team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.