I had recently purchased credits I had recently purchased credits, and didn’t see them. Contacted support and was told I used them, however I had not. They checked again and indeed it was true, they apologized and gave me my credit back. I appreciate their service and what they have to offer.

Frauds preying on good people's naivety! Like many of the others here I have been scammed. They are obvious frauds, tricking people to get a reading for 1 EUR and then charging 39 EUROS without even confirming an account creation. I have only used their website on my mobile and apparently that considers an account creation. I only receive an email to confirm 6 days later and although I haven't confirmed anything, and deactivated my account straight away, they charged me 39 euros a week later! Outrageous! Preying on people's naivety. And they claim to be ethical and so spiritual. I contacted the Support and received a very misleading email, not clarifying anything and basically saying that I don't qualify for a refund!

Actionally I review an experience of a… Actionally I review an experience of a money refund: I didn't know that every 2 week 22.8 euro was taken from my account, as I discovered that, I opened fall in PayPal and wrote to asknebula support, they wanted first 50% back, than refunded full price.thank you

Customer service was great Customer service was great. They understand my situation and give full refund. They respond fast & goes above & beyond to make sure you’re satisfied. Thanks for service.

Anonim I had to ask for a refund as I had mistakenly signed up for a subscription at a time when money is tight. They responded promptly and refunded me only half of the money.