Frauds preying on good people's naivety! Like many of the others here I have been scammed. They are obvious frauds, tricking people to get a reading for 1 EUR and then charging 39 EUROS without even confirming an account creation. I have only used their website on my mobile and apparently that considers an account creation. I only receive an email to confirm 6 days later and although I haven't confirmed anything, and deactivated my account straight away, they charged me 39 euros a week later! Outrageous! Preying on people's naivety. And they claim to be ethical and so spiritual. I contacted the Support and received a very misleading email, not clarifying anything and basically saying that I don't qualify for a refund!

Above and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.

Scammy app Scammy app. The app is full of dark UX patterns. Most of all, subscribes without consent and makes unauthorized credit card charges. I am dismayed that Apple allows something like that in their app store. Edit: they've now refunded me fully. I thought about changing the rating here. However, first they offered only 50% back. I had to threaten with getting a refund directly from my bank and reporting them. In the meantime, they flagged this review (unmodified above) for "containing harmful or illegal content". Hence, they are consistently dishonest and my review stands

There was a misunderstanding and they solve it. There was a misunderstanding and their customer support was great. They do fully refund easily. Thanks.

Good support I had a few issues at first but the support team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.