Helen Ashton
AUI got charged over $60AUD for something… I got charged over $60AUD for something and I don't even know what. They firstly took the initial charge of a couple of dollars and two days later a much larger charge was mage to my credit card. I now have no way of contacting them because I do not have an account, so I have lost money....for nothing. Do not give your credit card details.
Julia Cotterell
CAAbove and beyond The customer service was great as the customer service agents Reply quickly, they are always very kind and empathetic. I’ve never had a bad experience with them. They do whatever they can to resolve the situation they go above and beyond.
Catie Cute
SGThe customer service is very efficient… The customer service is very efficient as I didn't subscribe for the monthly service but after I noticed that there was a deduction from my account and they refunded me. Thank you
Laurinavičiūtė Kotryna
LTIf you want your money stolen, its a pretty good app for that reason Predatory marketing practices of stealing money from your customers card after a very explicit note YOU WILL NOT BE CHARGED RIGHT AWAY doesn’t earn much confidence from your clientele, which you clearly think is dumb (ofc it is, its an astrology app and I fell for the oldest trick in a book by giving my card details). When support has reached me, they offered me 50% refund. 🤠🤠🤠 Hopefully the economy will get a correction and you will not get any more rounds of funding
Anton Kaschin
DEActionally I review an experience of a… Actionally I review an experience of a money refund: I didn't know that every 2 week 22.8 euro was taken from my account, as I discovered that, I opened fall in PayPal and wrote to asknebula support, they wanted first 50% back, than refunded full price.thank you