Plushie arrived about 3 weeks after… Plushie arrived about 3 weeks after ordering, which is fine if you know it is coming from China. However, the advertising suggests 'based in the UK' which makes you think it will come sooner when you shop. Also there is a small hole in the Plushie I ordered, I'm not fussed as it was cheap so I will sew it, but worth considering for those who have higher standards.

This shop is the best! This shop is the best! I found this shop while scrolling randomly on YouTube short(don't judge) and I fell in love with these product. My first one was Furina meow which took a while bcs of pre-order and now I have bennett meow whos adorable, neuvillette meow(who did have a problem with the embroidery but I'm getting a new one) along with the 32 scara(same thing with neuvi but getting new one) and now I have Beidoi(pre order) both baby diluc and Kaeya on the way along with Xiao which my friend is gonna get me :)

I haven’t received my order and it’s… I haven’t received my order and it’s been 2 months

I have ordered 4 meows!! AMAZING I have ordered 4 meows, Beidou (pre order so I can’t review), Diluc, Kaeya and Miko! And I cannot express the quality and softness of these plushies and the size, the value for money is great and I cannot wait to buy more. When items are in stock the turn around to have them shipped and delivered is rapid. My Diluc and Kaeya arrived within a week, shipping after 2 days. People sometimes complain about the preorder time but preorders are slow for a reason, if you have an issue with wait times I’d 100% reccomend waiting until the plush you want is in stock! Customer service is also really good, they are quite quick, bar time zone differences and usually very helpful, sometimes there is a language barrier but honestly it hasn’t effected me.

i love plushshop! ♡ i love plushshop! i’ve ordered from them well over 15 times, and i’ve been extremely satisfied with their service every time. customer support is responsive, and they care about improving their business. they were even quick to help me when one of my packages was lost by the postal service. i highly recommend their shop!