Trustworthy and good quality. I have bought 4 Plushies through PlushShop and each of them are exactly like the picture (and some of them are better in person!) and plan to buy more! All the plushies are great quality and if you get the gift packaging like I did; you can tell they definitely packed it with care. Customer service is amazing and the only time I had to contact them (for a small delay, nothing serious) they were very courteous and quick to answer to solve the issue. I have even bought other merch from this site with no issue.

Great Service! Easy to contact I first found this shop March 2023. Since, I’ve ordered multiple items, 2 meows, a hutao jacket, and a plushie. Each item that I had ordered came very high quality and it was my favorite genshin shops. Some have found the website sketchy because the pre-order dates can be confusing, however they are currently figuring specific time periods the pre-order lasts. They are very easy to contact if you have a question about the website or an order which has been very convenient for me with my past orders. I’ve never had an item not delivered or come low quality and to this day it still is my favorite genshin shop.

Best Plush Shop Ever!! Best Plush Shop Ever!! I am not a plushie person, but I became one after I got one from this shop. It's a first that I see a shop that actually listens and care deeply about our feedback. They are warm and understanding. I started collecting their plushies when someone gifted me one. Now I am a proud owner of over a dozen plushies and there are more to come. I really want to see this shop flourish and grows bigger than it is right now!

Fast delivery and the product of item… Fast delivery and the product of item just perfect including the free gift as well. Hopefully they made Xinyan next.

Perfect Perfect, everything perfect, arrived actually faster than I expected, the plushies itself are just amazing, I love them so much, can’t wait to purchase more, so worth the money. Thank you