The shop is amazing but the community (fans) are horrible The shop is amazing. The workers, support service are very kind, friendly and generous and feel like your family or a friend and that you're like a part of them. If you've received an item with an issue you can always contact them about it and they'll try to find a solution for you and you can always ask them about anything. The only thing sometimes is sad that they don't warn about some things that they've changed. For example, you see a plush you want to buy and expect it to be exactly like on the photo but it came with a different fabric or anything bc they just changed it. So you need to be very observant when ordering something. And sometimes I wish they hadn't changed anything at all and everything was stable. Because the very first and old batches were the best. All the rest is just perfect 🥰 But the community (fans) is just horrible and I'm not exaggerating. Most people are ungrateful, evil, cynical, hypocritical, ready to literally bite out anyone's throat and destroy if something goes wrong the way they like. They can't pass by and ignore it. They can call their friends and harass you, on any site of the store. In discord, it's generally a separate story, many people have already left from there because of all this. And there are a lot of people sucking up. I can't imagine how the poor store handles all of them, but I suspect that it doesn't even know about most of what's going on on the server. The community is toxic. So be careful. Better to not interact with anyone and if you want to ask anything - go straight to support service and ask the official employees.

Already have 13 of these bad boys and… Already have 13 of these bad boys and they’re all amazing! Doesn’t take long to get here ( minus the pre order ones) super soft and huggable and they’re really cute! At first I didn’t think it was legit but after getting my venti meow I knew I’d be ordering more for now on 🫶

Great Service! Easy to contact I first found this shop March 2023. Since, I’ve ordered multiple items, 2 meows, a hutao jacket, and a plushie. Each item that I had ordered came very high quality and it was my favorite genshin shops. Some have found the website sketchy because the pre-order dates can be confusing, however they are currently figuring specific time periods the pre-order lasts. They are very easy to contact if you have a question about the website or an order which has been very convenient for me with my past orders. I’ve never had an item not delivered or come low quality and to this day it still is my favorite genshin shop.

Amazing Service Their plushies are high quality, very soft with many details on their eyes and assesories, tho some parts of the plushies are a lot itchy to cuddle but it's not a problem They're quite quick with their delivery, the packaging is pretty cute and the plushies come with great condition, I really recommend buying their products, it's 100% worth it

I haven’t received my order and it’s… I haven’t received my order and it’s been 2 months