Fast shipping Fast shipping. Good quality products Just wish they had flat rate shipping once you go over a certain amount and that the prices were a bit lower as I was able to find same scents on competitors websites (small business) cheaper

It took a month to get 5 1oz bottles It took a month to get 5 1oz bottles. Order processing is extremely slow and they never reply to any messages. I've been trying to order more for the last two months.

I love the personal notes I love the personal notes. They have such quality fragrances and it's so affordable for a tiny starting business like mine. Also, remember to whoever is reading this, shipping times are not their fault(mine did arrive on time but it is approaching holiday season). Once it's handed over to the mail carrier, it's up to THEM(another entirely different business) to be timely.

New York Scent Appreciates Their Customers New York Scent has some unique fragrances that you just won't find anywhere else, which I appreciate. And although it's a small thing, I am always impressed with the handwritten "Thank You" on the invoice that accompanies every shipment - it matters to be appreciated as a customer, and I certainly do feel appreciated when I order from NYS. I will definitely be a return customer as long as I am in business. Stephanie

Scents are top tier Scents are out of stock often, and I paid for a 1oz scent per month and never received them. It would be nice to have sales, discounts, or coupon codes. However, I must say that the scents are definitely top tier, strong (not overwhelming) in candles, soaps, body & bath products.