The time the staff took to explain the… The time the staff took to explain the process helped any apprehension that I may have felt and helped me push forward faster to complete my portion

Fast and excellent customer service! I have printed two books with BookBaby. It was so easy and fast. The website is very easy to navigate and their customer service is excellent. I highly recommend!

It shouldn't have been so difficult I bought the package for eBook preparation and marketing, and everything got carried out at the end. The meta-data synthesis was more polished than I could have prepared it myself, and I certainly appreciate that. What was not available to me (as someone who looks back to see his sixtieth year) was a "You're signed on now, let us tell you about each step that is ahead prior to your book getting published and sent out." There were many steps along the way that needed guiding, and me doing that by emails with time-difference delays between AZ and New England as well as weekend delays could have been avoided it BookBaby had put together a "user-guide." Having MANY links to many steps really doesn't work for a novice writer; I didn't even know where to look for those, and there's a straightforward process from first-steps to the end if you'd just have someone describe it step-by-step.

Excellent service and products. I made a mistake with my design and spoke with a representative who walked through the process. I was very pleased with her and the product I received.

I want to marry this AI audio girl! My first audiobook with BookBaby was easy as key lime pie! They have thought through the editing and approval process to make it efficient and easy. And the result, great! A completely satisfying and marketable book! The AI voice is pleasant and full of expression. I wholeheartly recommend BookBaby as a producer of audiobooks. They will get my next novel!