Where's the customer service? I called and left message regarding my purchase. No reply, nothing. I Still purchased my items despite, hoping they'll work. Poor attention to customer service, at least for this customer.

Try, try again…. You guys did great at shipping me my new stair step tailpiece. However, on receiving my new, nicer, beefier Tailpiece, I can’t help thinking that there had been problems with the original, (mine tore off at the hinge, having been mostly in the case, never gigged, never dropped.). At any rate, the new unit is noticeably thicker gauge metal, more plating, and all around nicer.

I will be twice thinking I ordered 2 things with a promo code . I ordered them Separtly because YOUR website will not let you do it any other way ! Or be able go back and Fix It ! I E mailed and I asked why I am getting charged shipping on both of the items ? And was to it was Because I ordered them separtly ? Then they arrive in the same package ? What UP ?

I inadvertently ordered the wrong case… I inadvertently ordered the wrong case online. Neither the D'Angelico or Paypal website would allow me to cancel and reorder the correct one. In my desperation I contacted the D'Angelico office using the number listed on the company's googled information. A very nice lady told me it wouldn't be a problem to modify the order and she would send the request to the proper department. I received the correct guitar case. GREAT JOB!

Garland never made it easier to find a… Garland never made it easier to find a guitar I wanted!