Paid for shoes, never received them, no help I placed an order on Feb 23rd. I never received it. I reached out twice with nothing other than an automated response that they'll get back to me within 3-5 business days. I still haven't received a response or acknowledgement that I'm missing my order or a refund. It'll be two months since placing the order in two days. I will be sending another email today because they don't give out their phone number to call if anyone has a problem. Just be aware that if your order doesn't go smoothly, you'll have a hard time getting someone to help you.

Excellent Service and Communication I received my product very quickly and there was a lot of communication keeping me updated to my order's status and making sure I was happy with my purchase.

Haven't received my order I placed 2 orders last month on 3/17 and on 3/19. Haven't received either shoe and the pair that I ordered on 3/19 shipped and has been sitting on Brooklyn since the 4th of April. And has not been any movement since. My other order that I ordered on the on 3/17 hasn't even moved at all. These two pair of shoes combined is more than 600 dollars I think it's a lil ridiculous that there is no movement at all after almost a month ago I placed these orders

I have been reaching out to support… I have been reaching out to support regarding my order. It has been over 48 hrs and no reply.

Staff was amazing Staff was amazing, they were patient and helpful with my shopping experience and didn’t come off pushy in making me buy something! Love the team and the environment keep up the great work SS!