Horrible customer service The buyers and sellers on the site are fantastic, customer service/support is a different story. I placed an order with the referral credit they give you and the order got canceled. I did not get that credit back as I should have. When I placed my next order, my card got charged. I contacted support to find out about the credit/charge. I was told they gave it back to me, but they will not show me the proof I requested and the charge is still on my card. After that, they have been nonresponsive to any follow up. Extremely disappointed in what was originally a great experience.

Overall Review When I first downloaded Whatnot I wasn't sure what to do then it came easy. Literally go on to a category you are looking for such as lego or comics. Which is my main source of comics now. Great people great service and it does glitch but very rarely. Overall I've had a great experience with this app.

They unintentionally discriminate… They unintentionally discriminate against older sellers because 1) they have cool offers and ideas but need to build in longer deadlines..I've yet again missed out on Earth Day offers despite having sold on preloved since the1990s! 2) they should have £3 not £1 starts 3) endless streams of emails yet thexsoftware isn't intuitive and better AI is badly needed on it 4)it is tiring to stand for 2 hours and not sell but still i need to do a giveaway..Nice buyer's on there...except they don't buy. Tribal shopping and personality selling is hard to do and older sellers have so much to offer too. I currently preloved clothes and my stock is good preloved and it suddenly doesn't sell on this platform. Ethically we should be incentivising the young 'uns who are private non reseller members to buy preloved for a measly quid, surely? The planet’s in dire trouble. I cannot move on good used clothes. And the actual app itself is unstable, crashes a lot and far too slow. Smart phone is better. All in all a shame. They only had to streamline the socials and interlinking better and weed out the freebieheads! I'm 52 and have worked hard to master it all but after 8 hours of earning about a quid each 2 hours, I'm going to change category because I need a new tribe! I did try.

Brilliant app if have and problems with… Brilliant app if have and problems with buying they always sort things out and plenty off streamers selling something for everyone

Easy To Start - Needs Marketing - Fun & Community Building… Easy to get started as long as you know what you are going to sell and how. Great community of people both buyers and sellers. The credit incentives are a cool way to reward sellers for sharing with their communities. But there does need to be a larger marketing push from Whatnot, especially in the UK, to bring in more buyers. TV ads, Sponsoring shows & events or potential celebrity endorsement. But it shouldn’t just be up to the sellers to “spread the word”. Excited to be apart of the platform and looking forward to my next 5th show already!