Customer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett

CD BABY = DODGY (Follow Up) The Merry Go Round Keeps Going Round Well Shame I can't reply to their semi automated reply to my previous Review. I filled in a takedown/copyrite form via email only to get another Automated reply with a link to the same takdown form I've already filled a couple times. As far as I'm concerned If CD Baby allows just anyone with an account to place artists music up without permission from the actual artist, then the onus is on them to contact/ chase the account holder, and not expect Me (The artist) to do so. It's not My neglegence. Sort Your dodgy Issues out.

CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

CD Baby - Awesome! For someone who doesn’t upload more than about 12+ separate titles per year, every year, FOREVER, CD Baby should ALWAYS be the way to go! The pricing is fair, the support is decent and there’s no limit to your amount of artists! For someone who’d rather have no recurring payments, THIS is the music distribution service for me!

Everything was very easy to access when… Everything was very easy to access when we applied to publish our EP. Also the extra benefits of discounts for CD making companies, and websites to market our EP are numerous and we found what we were looking for.