CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

Fast and reliable I was surprised how fast the distribution to streaming platform was. On reddit some users stated, that it took them over 2 weeks to realese their material. In my case it was done under a week, album completely realesed. Submitting your album/single to distribution is easily done. Only one downside is the customer support. They´ll help you, but it will take 2-3 days for them to respond. In my case before they responded to me, the problem solved itself.

Customer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett

First time user I have done business with Distrokid for many years and they have changed policies and created an untrustworthy platform. I was referred to CD Baby by a friend and they stated that they have had a positive experience so I'm giving it a try before I move my entire catalog over.

CDbaby the Original I trust CDbaby because they are the first to support independent musicians online. I had a co-worker who was an artist a long time ago & I purchased his cd online. CDbaby was the only place I could do that at the time. Now releasing music myself, I’ve experienced how they support artists with podcasts, blogs, videos & much more. I also like that there’s no annual fees on submissions & the process is simple.