CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

Total scammers Total scammers. Don’t expect to earn any money and fully expect them to remove your music from all platforms with no explanation. Absolute scammer!

Everything was very easy to access when… Everything was very easy to access when we applied to publish our EP. Also the extra benefits of discounts for CD making companies, and websites to market our EP are numerous and we found what we were looking for.

Absolutely the worst Absolutely the worst, stay away people! I released music through them almost a decade ago and to this day I’m trying to get all their mistakes sorted myself. On YouTube, Spotify just everywhere my music was mixed up on other channels. To get the music on my channel seems to be impossible which it shouldn’t be. On Spotify it’s still not on my account. On you tube either and their last suggestion was to delete all my content off of YouTube so they can maybe put my music onto my channel. I own the rights and it’s just absolutely ridiculous!! Oh they reply after 6 months and sometimes a year so yeah don’t bother!!

When you don't know what you don't know CD Baby has really streamlined the process of getting music from sketch to released. Given this process entails many steps that would have been entire businesses in the past, this is remarkable. The support videos are excellent - exactly the type of hand holding I needed by first time. And the options available after that help illuminate all the things I did not know I needed.