Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.
Scott Phelps
GBTotal scammers Total scammers. Don’t expect to earn any money and fully expect them to remove your music from all platforms with no explanation. Absolute scammer!
Chris
GBCustomer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett
L M
GBCDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!
Dom Syd
GBCD Baby - Awesome! For someone who doesn’t upload more than about 12+ separate titles per year, every year, FOREVER, CD Baby should ALWAYS be the way to go! The pricing is fair, the support is decent and there’s no limit to your amount of artists! For someone who’d rather have no recurring payments, THIS is the music distribution service for me!