I would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend

CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

New to me. I’m just getting started in something that is totally unfamiliar with anything. I’ve done before. I have a buddy helping me do this, so I must confer with him on how to go about writing this review. So far, I appreciate CDBaby for the acceptance of my music and the distribution of it. From what I understand there’s a lot more to happen, and I will be in touch with you again. Thank you, CDBaby.—Don🎹

Everything was very easy to access when… Everything was very easy to access when we applied to publish our EP. Also the extra benefits of discounts for CD making companies, and websites to market our EP are numerous and we found what we were looking for.

When you don't know what you don't know CD Baby has really streamlined the process of getting music from sketch to released. Given this process entails many steps that would have been entire businesses in the past, this is remarkable. The support videos are excellent - exactly the type of hand holding I needed by first time. And the options available after that help illuminate all the things I did not know I needed.