CD BABY = DODGY (Follow Up) The Merry Go Round Keeps Going Round Well Shame I can't reply to their semi automated reply to my previous Review. I filled in a takedown/copyrite form via email only to get another Automated reply with a link to the same takdown form I've already filled a couple times. As far as I'm concerned If CD Baby allows just anyone with an account to place artists music up without permission from the actual artist, then the onus is on them to contact/ chase the account holder, and not expect Me (The artist) to do so. It's not My neglegence. Sort Your dodgy Issues out.

Music Removed for no reason Music Removed for no reason, cant reach support smh

I would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend

When you don't know what you don't know CD Baby has really streamlined the process of getting music from sketch to released. Given this process entails many steps that would have been entire businesses in the past, this is remarkable. The support videos are excellent - exactly the type of hand holding I needed by first time. And the options available after that help illuminate all the things I did not know I needed.

CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!