CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

CDbaby the Original I trust CDbaby because they are the first to support independent musicians online. I had a co-worker who was an artist a long time ago & I purchased his cd online. CDbaby was the only place I could do that at the time. Now releasing music myself, I’ve experienced how they support artists with podcasts, blogs, videos & much more. I also like that there’s no annual fees on submissions & the process is simple.

They will remove your music without any… They will remove your music without any consideration if you have your songs played by playlists without your consent. They willl not try to fix your situation what’s so ever nor will they give you a refund. Join even biz r bandcamp. These platforms will no longer be relevant in 2025. Mark my works

When you don't know what you don't know CD Baby has really streamlined the process of getting music from sketch to released. Given this process entails many steps that would have been entire businesses in the past, this is remarkable. The support videos are excellent - exactly the type of hand holding I needed by first time. And the options available after that help illuminate all the things I did not know I needed.

I would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend