CDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!

Fast and reliable I was surprised how fast the distribution to streaming platform was. On reddit some users stated, that it took them over 2 weeks to realese their material. In my case it was done under a week, album completely realesed. Submitting your album/single to distribution is easily done. Only one downside is the customer support. They´ll help you, but it will take 2-3 days for them to respond. In my case before they responded to me, the problem solved itself.

Keeps you in control of your music Easy to use, walks you through the release process, keeps you in control of your music. Other publishers either stop publishing your music on streaming channels when you cancel, or force you to pay extra to keep it active. CDBaby keeps it live & active in their one-time fee.

My experience with CD Baby has been perfect My experience with CD Baby has been perfect. I made a couple of "mistakes" in setting up my account and there was no negative vibe whatsoever. My emails were addressed, answered promptly and the issue resolved. The Hearnow page is beautiful and easy to edit just the way you would want it. The dash board is very precise too, this is well thought out and one more thing........ it is not a requirement that you have a mobile phone to have an account which I find refreshing. Seems to me CD Baby's only requirement is to simply love music.

Eff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.