The Old Rock 'n' Roll Queen
GBMy experience with CD Baby has been perfect My experience with CD Baby has been perfect. I made a couple of "mistakes" in setting up my account and there was no negative vibe whatsoever. My emails were addressed, answered promptly and the issue resolved. The Hearnow page is beautiful and easy to edit just the way you would want it. The dash board is very precise too, this is well thought out and one more thing........ it is not a requirement that you have a mobile phone to have an account which I find refreshing. Seems to me CD Baby's only requirement is to simply love music.
Jeff
GBFirst time user I have done business with Distrokid for many years and they have changed policies and created an untrustworthy platform. I was referred to CD Baby by a friend and they stated that they have had a positive experience so I'm giving it a try before I move my entire catalog over.
Not Gringe
CZFast and reliable I was surprised how fast the distribution to streaming platform was. On reddit some users stated, that it took them over 2 weeks to realese their material. In my case it was done under a week, album completely realesed. Submitting your album/single to distribution is easily done. Only one downside is the customer support. They´ll help you, but it will take 2-3 days for them to respond. In my case before they responded to me, the problem solved itself.
customer
GBKeeps you in control of your music Easy to use, walks you through the release process, keeps you in control of your music. Other publishers either stop publishing your music on streaming channels when you cancel, or force you to pay extra to keep it active. CDBaby keeps it live & active in their one-time fee.
Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.