Bo
GBCDbaby the Original I trust CDbaby because they are the first to support independent musicians online. I had a co-worker who was an artist a long time ago & I purchased his cd online. CDbaby was the only place I could do that at the time. Now releasing music myself, I’ve experienced how they support artists with podcasts, blogs, videos & much more. I also like that there’s no annual fees on submissions & the process is simple.
CG
GBI would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend
Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.
The Old Rock 'n' Roll Queen
GBMy experience with CD Baby has been perfect My experience with CD Baby has been perfect. I made a couple of "mistakes" in setting up my account and there was no negative vibe whatsoever. My emails were addressed, answered promptly and the issue resolved. The Hearnow page is beautiful and easy to edit just the way you would want it. The dash board is very precise too, this is well thought out and one more thing........ it is not a requirement that you have a mobile phone to have an account which I find refreshing. Seems to me CD Baby's only requirement is to simply love music.
Daniel and Nik
GBEverything was very easy to access when… Everything was very easy to access when we applied to publish our EP. Also the extra benefits of discounts for CD making companies, and websites to market our EP are numerous and we found what we were looking for.