Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.
CG
GBI would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend
Bo young Kwon
AUMy music suddenly got removed from all… My music suddenly got removed from all social media sites like YouTube and Meta without any explanation and they have been zero help. They have been replying with the same automated reply email that has nothing to do with my music and not answering any of my questions. My music was 100% original composition on solo piano. I am considering removing all my music from CDBaby and look for a new distributor. Any recommendations?
Chris
GBCustomer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett
Scott Phelps
GBTotal scammers Total scammers. Don’t expect to earn any money and fully expect them to remove your music from all platforms with no explanation. Absolute scammer!