CG
GBI would give negative -10 if possible! Unhelpful to the core! I would give negative 10 if possible! Terrible Customer Service... They created a mess for us not registering our work with BMI like they agreed too... I Have missed out on royalties because of it and they have not been helpful in resolving this issue that has now gone on for years ... It has taken approximately 6 months just for them to reply to an email.. then another 6 months for another unhelpful reply.. Would not recommend
Jeff
GBFirst time user I have done business with Distrokid for many years and they have changed policies and created an untrustworthy platform. I was referred to CD Baby by a friend and they stated that they have had a positive experience so I'm giving it a try before I move my entire catalog over.
customer
GBKeeps you in control of your music Easy to use, walks you through the release process, keeps you in control of your music. Other publishers either stop publishing your music on streaming channels when you cancel, or force you to pay extra to keep it active. CDBaby keeps it live & active in their one-time fee.
Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.
Chris
GBCustomer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett