Ilona
DEAbsolutely the worst Absolutely the worst, stay away people! I released music through them almost a decade ago and to this day I’m trying to get all their mistakes sorted myself. On YouTube, Spotify just everywhere my music was mixed up on other channels. To get the music on my channel seems to be impossible which it shouldn’t be. On Spotify it’s still not on my account. On you tube either and their last suggestion was to delete all my content off of YouTube so they can maybe put my music onto my channel. I own the rights and it’s just absolutely ridiculous!! Oh they reply after 6 months and sometimes a year so yeah don’t bother!!
Chris
GBCustomer Service was/is fantastic Customer Service was/is fantastic. Caring, attentive beyond helpful. Product design was a great partner artistically and very patient. Total package is 100% gold star. I'll be back again. Chris Plunkett
Dom Syd
GBCD Baby - Awesome! For someone who doesn’t upload more than about 12+ separate titles per year, every year, FOREVER, CD Baby should ALWAYS be the way to go! The pricing is fair, the support is decent and there’s no limit to your amount of artists! For someone who’d rather have no recurring payments, THIS is the music distribution service for me!
Johnson Cobb
GBEff CD Baby My experience with CD baby was so infuriating. I've been trying to put out a project for more than a month. They kept messing it up and telling me to edit the project, which couldn't be edited. I reached out more than 10 times, submitted tickets, sent emails, I can't get in touch with them. There is no customer service line and I'm going to have to use a different distributor. I'm so angry it's been such a struggle - I hate them please don't use CD baby they suck.
The Old Rock 'n' Roll Queen
GBMy experience with CD Baby has been perfect My experience with CD Baby has been perfect. I made a couple of "mistakes" in setting up my account and there was no negative vibe whatsoever. My emails were addressed, answered promptly and the issue resolved. The Hearnow page is beautiful and easy to edit just the way you would want it. The dash board is very precise too, this is well thought out and one more thing........ it is not a requirement that you have a mobile phone to have an account which I find refreshing. Seems to me CD Baby's only requirement is to simply love music.