The Old Rock 'n' Roll Queen
GBMy experience with CD Baby has been perfect My experience with CD Baby has been perfect. I made a couple of "mistakes" in setting up my account and there was no negative vibe whatsoever. My emails were addressed, answered promptly and the issue resolved. The Hearnow page is beautiful and easy to edit just the way you would want it. The dash board is very precise too, this is well thought out and one more thing........ it is not a requirement that you have a mobile phone to have an account which I find refreshing. Seems to me CD Baby's only requirement is to simply love music.
Bo young Kwon
AUMy music suddenly got removed from all… My music suddenly got removed from all social media sites like YouTube and Meta without any explanation and they have been zero help. They have been replying with the same automated reply email that has nothing to do with my music and not answering any of my questions. My music was 100% original composition on solo piano. I am considering removing all my music from CDBaby and look for a new distributor. Any recommendations?
L M
GBCDBaby used to be good when you could… CDBaby used to be good when you could reach a live person, but like so many of these online companies they are all about getting your money and letting bots do the work. Well, the bots cannot fix the issue I am having and I have found absolutely no way to get a person to help even by email so I am stuck while they collect millions and I get trickles of pennies per song. I just released more music, paid for all of their services and they are failing to live up to what they say they can do like create a YouTube Artist Channel. If a customer has an issue and there is a glitch and you've already paid them as your distributor you are screwed. I am beyond frustrated right now with the ghosting. Since they refuse to make a way to fulfill their proclaimed services there should be a class action lawsuit against them. I hate to write this, but you know there needs to be accountability with these greedy online bot wielding ghosting companies!
David Graham
AUCD BABY = DODGY (Follow Up) The Merry Go Round Keeps Going Round Well Shame I can't reply to their semi automated reply to my previous Review. I filled in a takedown/copyrite form via email only to get another Automated reply with a link to the same takdown form I've already filled a couple times. As far as I'm concerned If CD Baby allows just anyone with an account to place artists music up without permission from the actual artist, then the onus is on them to contact/ chase the account holder, and not expect Me (The artist) to do so. It's not My neglegence. Sort Your dodgy Issues out.
customer
GBKeeps you in control of your music Easy to use, walks you through the release process, keeps you in control of your music. Other publishers either stop publishing your music on streaming channels when you cancel, or force you to pay extra to keep it active. CDBaby keeps it live & active in their one-time fee.