Jose Fuente
GBBest online store. Best products KnifeArt is the best online store I’ve made purchase from. Instant shipping of high quality products delivered in pristine condition. I am a concurrent customer because of the service. My last addition was a Winkler SD-1 to add to my EDC rotation. Perfect!
Patrick Kosch
GBGreat Customer Service I don’t usually write reviews but my experience with knifeart.com stood out. I ordered a Benchmade pocket knife as a gift for my sister and was instead shipped a belt accessory within minutes of emailing their customer service department I was told they would be shipping me the correct product. And shortly after I received new shipping confirmation. I have now received the correct product and could not be more happy with how the handled/resolved my issue.
RA
GBOutstanding customer service & impressive selection Outstanding customer service. The knife was shipped fast, and it arrived when they said it would. (Even during the Christmas rush!) The Winkler knife that was received was amazing as well. Not all websites carry as good of a selection of Winkler's as they do. I will definitely order from Knifeart.com again.
Michael S
GBPurchased another Spartan Blades/Harsey… Purchased another Spartan Blades/Harsey folder from KnifeArt. This time with a 3.25” Damascus blade also from Chad Nichols’ forge. Unfortunately there was a flaw in the blade that I suspect was due to something that happened during the acid bath or when the blade was being shaped at Spartan Blades. It never should have left Chad Nichols Forge, Spartan or KnifeArt if a QC inspector had looked closely…it was extremely obvious to the naked eye…not what you expect in a $515.00 custom knife. That said, I immediately called KnifeArt who emailed exchange/refund instruction to me within minutes of our conversation. I FedEx’d the knife back to them for exchange, and the replacement is already on the way…they shipped it the same day the defective knife arrived at their facility. Bottomline, excellent CS…no whining or playing 20 questions with me. As for QC (KnifeArt touts a “curated” collection available for sale), it’s on Nichols, Spartan and/or KnifeArt to figure out what went wrong. I’ll still buy from KnifeArt and/or Spartan again.
Zach
GBAttleboro Knife Purchase Recently purchased an Attleboro Knife from Knifeart. It was packaged well, and nearly perfect out of the box. Only issue, if it can be considered an issue, was excess adhesive around the edges of where the handle meets the tang, but that truly just gives me better grip. Beautiful craftsmanship on the maker's part.