My Dog and I Enjoy Patio Pet! product always arrives in good condition on time. My dog always looks forward to a fresh patch and the included treat. He knows when he sees the box. The company communicates well when they are experiencing delays and offers great customer service. As someone who lives in an apartment however, I wish my shipment would get delivered to my door rather than the apartment office.

I never received my grass order I never received my grass order that was out for delivery and then delayed...then cancelled? Nobody has contacted me with an explanation or remedy yet.

Hands down the best grass pad company! Hands down the best grass pad company!! I've been purchasing my Shih Tzu's grass pad from Patio Pet Life for over two years now and just as satisfied as the first order. If there is ever a shipping issue, as it travels from CA to FL, their customer support handles it quickly & professionally. Just cannot say enough about the quality of the grass pad to their customer service!!

The perfect alternative to fake grass in california I spent so long searching for something that was better than the fake grass alternatives at the pet stores. I read many great reviews about patio pet grass being the best thing to cure terrible smells in fake grass. I’ve got an old dog that has trouble holding it for more than two or three hours and we live on the top floor of an apartment building so taking him down every two hours is hard on not only us but his old body as well. It was delivered faster than I expected and as soon as I set it up both dogs ran outside to use it. I even took the leap and splurged on getting the subscription. I’m so glad I did! The treat and poop bags were even an extra bonus! Thanks for a great invention that continues to send me new grass every few weeks! It’ll save us a lot of pain and effort when soaking and cleaning the fake grass almost every week in the California sun!

Great customer service and high quality product Great customer service. I had an initial problem trying to order the tray but I sent an email and received a response after a day or two that the problem had been resolve. The tray meets my expectations based on the description and is high quality. Very pleased with this purchase.