Fantastic service Fantastic service from Lords - Kirsty couldn't have been more helpful when the model I originally wanted wasn't in stock. There was no hard sell of other models, just useful advice and in the end I did choose an alternative. My machine and a bonus starter pack of supplies arrived within 3 days with a lovely hand written note. I couldn't be more happy with the service I received (especially after having had a bad experience with a different supplier) and would definitely recommend Lords to others looking for a sewing or embroidery machine. I'll certainly be using them again for anything I need in the future.

Delighted Delighted! This is i think the third time I’ve placed an online order with Lords... spent more each time... this was my 40th birthday treat to self, not that they were to know. Service and speed of delivery quite exemplary & I’m considering myself a very satisfied customer & will be spending most of my little Covid birthday & Christmas holiday time enjoying sewing. Will be back as soon as I can for some more superb sewing supplies! Thank you LordsSewing... keep up the fabulous work, you are very much appreciated & delivering well what so many much bigger do not in the way of professional service.

The best 😍 What an incredible company! The service and customer service here is some of the best I’ve ever received 🤍 I’d researched a machine but still had a few questions, Kirsty was fantastic - very knowledgable, helpful and honest. She listened to me and understood my what I needed, all of my queries were answered quickly and nothing seemed like too much trouble I ended up purchasing a machine & accessories, delivery was prompt and I was kept informed of the progress. Even afterwards I rang for some advice (user error!) and again Kirsty was brilliant. I cannot recommend this company enough, do not hesitate to buy from them! 😍

Super fast delivery. Can’t believe how quickly my order arrived. Ordered yesterday delivered today. That’s what I call excellent service. Thank you. I will definitely buy from Lords in the future.

Without a doubt best company I have… Without a doubt best company I have dealt with. Lords' team are wonderful. Delivery within 48 hours maximum. Very helpful service, owns your problem and will try their utmost to sort it - no problem is too difficult for them. Just brilliant and wouldn't go past them for orders.