New sewing machine - good experience with Lords Ordered a fairly basic Brother sewing machine from Lords, and was surprised to see it turn up at miday the next day. It was well packed, and arrived safely. First impressions are that it's a considerable improvement on the 70s lump it replaced. Thanks Lords, and it's a pleasure to buy from a small family firm rather than a giant multinational.

Amazing Amazing, speedy service! Knowledgeable and able to provide support for correct use of my sewing machine. I took my sewing machine in midday on Monday and got a phone call to say it had been completed less than a day later! My sewing machine was returned in immaculate condition and service was outstanding, I wouldn’t take it anywhere else!

Just wanted to say a big thank you Just wanted to say a big thank you to the brilliant staff at Lords Sewing and thank them so much for sorting out my embroidery machine. I highly recommend any one using a Brother Machine and in need of a service or help with any problem to get in touch they are so friendly and helpful. I have had problem for some time using the larger hoops on my Brother V7. No matter what design or fabric, no mater what stabilisers or wash away I used I just couldn’t stitch out a full pattern all the way through. This only happened using the two larger hoops the small hoops were fine. The only way to explain it was as though my machine hoop was bumping into something and the stitches just went off the pattern but it definitely wasn’t bumping into anything. I had a chat with staff and they suggested I send in a video of what was happening. I did this and after seeing the video they asked me to sent the embroidery carriage to them. Within a few days I had a lovely phone call to tell me they have sorted and replaced a part and it’s now stitching 100%. I was amazed and couldn’t believe it after all this time it’s like have a new embroidery machine. Thank you again

Delighted Delighted! This is i think the third time I’ve placed an online order with Lords... spent more each time... this was my 40th birthday treat to self, not that they were to know. Service and speed of delivery quite exemplary & I’m considering myself a very satisfied customer & will be spending most of my little Covid birthday & Christmas holiday time enjoying sewing. Will be back as soon as I can for some more superb sewing supplies! Thank you LordsSewing... keep up the fabulous work, you are very much appreciated & delivering well what so many much bigger do not in the way of professional service.

The best 😍 What an incredible company! The service and customer service here is some of the best I’ve ever received 🤍 I’d researched a machine but still had a few questions, Kirsty was fantastic - very knowledgable, helpful and honest. She listened to me and understood my what I needed, all of my queries were answered quickly and nothing seemed like too much trouble I ended up purchasing a machine & accessories, delivery was prompt and I was kept informed of the progress. Even afterwards I rang for some advice (user error!) and again Kirsty was brilliant. I cannot recommend this company enough, do not hesitate to buy from them! 😍