Very reliable Very reliable. Have ordered a variety of things across two or three orders and have always been impressed with the speed and products.

Excellent service I took in my Brother machine this morning fearing the worst since a horrible jammed and broken needle incident. It was evaluated, tested and fixed in about 20 minutes. And no charge! Outstanding.

Excellent company. Very helpful staff and very good pricing. I was searching the internet including Amazon and eBay for the best prices on Brother Embroidery Hoops. Obviously being a niche product, there are not too many options. The products are not very well numbered so it's easy to get the wrong ones if you're not sure. I found this company had the best prices and called them to ask questions about which were the correct items and if they were original Brother products. They couldn't have been more helpful showing knowledge and understanding without trying to hard sell me anything. I shopped on line at their website and that was easy too. I did call once more to double check the products were the exact correct make for my model and speaking to a different person, who was just as helpful and attentive as the first person. I spent £168 and the purchase was delivered quicker than expected with no postage charge and all wrapped up very well. I will undoubtedly be buying from them again.

Delighted Delighted! This is i think the third time I’ve placed an online order with Lords... spent more each time... this was my 40th birthday treat to self, not that they were to know. Service and speed of delivery quite exemplary & I’m considering myself a very satisfied customer & will be spending most of my little Covid birthday & Christmas holiday time enjoying sewing. Will be back as soon as I can for some more superb sewing supplies! Thank you LordsSewing... keep up the fabulous work, you are very much appreciated & delivering well what so many much bigger do not in the way of professional service.

Fantastic company! Fantastic company! Superb customer support, super quick delivery and the best value sewing machines you will find anywhere. I cannot recommend this company highly enough.