Friendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.

Amazing but... It's a shame TuneCore doesn't have Spotify Discovery mode access like Ditto or most other big distributors. BUT other than that they are amazing, their support is fast and kind but their explaining on ex. formatting could be made clearer with many vivid examples etc. But really good, fastest distribution I've ever come across no matter the plan and a great payout method.

Advisors helped me sort issues quickly and properly The advisors dealt with my enquiry swiftly and the information was very clear and comprehensive. They understood what the issues were and supported me in the best possible way. Very happy indeed :-)

THE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.

Customer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.