Keep Helping Until Problem Solved This is our 2nd review for TuneCore. Again TuneCore team has proven their great support by helping us released our Album in Meta platform after the singles releases were taken down. Even though the process take some time, but TuneCore team making sure the problem is being followed up and the problem got solved. I would like to appreciate one of TuneCore team who show empathy and make sure our problem solved which is "Riya". Thank you for TuneCore and Riya

Friendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.

Best support Best support, and the best promotion app, easy to use, clear instruction, and the best support team ever! 5/5 keep it up TuneCore, I'm glad I'm using it!

THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

As a Artist with over 5 mill plays… As a Artist with over 5 mill plays "StoneOcean" on Spotify. Most important part for me is to have good contact with the support team of Tunecore if anything happens. Been with them 10 years and still happy with them <3