Jason Norden
GBOur new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention
Jason Heerah
AUCustomer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.
Nanchakorn Phanarithnawin
THI'm so happy and grateful for TuneCore… I'm so happy and grateful for TuneCore support. Maybe sometime they'll answer me in the same way as in help, but support can help until my song doesn't have a problem anymore. Great!!
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
Jonathan Sangli
FRTuneCore is a very good distribution… TuneCore is a very good distribution platform, easy and effective, not cost too much. I used it less than one year ago and re-used it begining of april for my 2nd album => All is allrights! Special thanks to Rudolph from the support, for his reactivity and help! Best regards! Jonathan Sangli JURE