Jason Heerah
AUCustomer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.
Jason Norden
GBOur new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
Gulshan Madaan
INThe team is really very cooperative The team of Tune core was really cooperative to me as and when I was in need of help. Being a newcomer,I faced some problems but the Tune core team , everytime replied asap and did immediately what I wanted for. Now my album film RAASHIFAL songs are successfully uploaded and are being played on maximum streams. Once again thankyou, tunecore team.
Derex
SEBest support Best support, and the best promotion app, easy to use, clear instruction, and the best support team ever! 5/5 keep it up TuneCore, I'm glad I'm using it!