To Carrera
TREverything is great Everything is great. Just a bit up set that for obvious reasons there are no service for vk.com and yandex music.,
Vicky Yannoula
GRAdvisors helped me sort issues quickly and properly The advisors dealt with my enquiry swiftly and the information was very clear and comprehensive. They understood what the issues were and supported me in the best possible way. Very happy indeed :-)
Fluff
GBTHE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
TGC Network
IDKeep Helping Until Problem Solved This is our 2nd review for TuneCore. Again TuneCore team has proven their great support by helping us released our Album in Meta platform after the singles releases were taken down. Even though the process take some time, but TuneCore team making sure the problem is being followed up and the problem got solved. I would like to appreciate one of TuneCore team who show empathy and make sure our problem solved which is "Riya". Thank you for TuneCore and Riya