Our new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention

Best support Best support, and the best promotion app, easy to use, clear instruction, and the best support team ever! 5/5 keep it up TuneCore, I'm glad I'm using it!

THE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.

Customer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.

Friendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.