Nanchakorn Phanarithnawin
THI'm so happy and grateful for TuneCore… I'm so happy and grateful for TuneCore support. Maybe sometime they'll answer me in the same way as in help, but support can help until my song doesn't have a problem anymore. Great!!
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
TGC Network
IDKeep Helping Until Problem Solved This is our 2nd review for TuneCore. Again TuneCore team has proven their great support by helping us released our Album in Meta platform after the singles releases were taken down. Even though the process take some time, but TuneCore team making sure the problem is being followed up and the problem got solved. I would like to appreciate one of TuneCore team who show empathy and make sure our problem solved which is "Riya". Thank you for TuneCore and Riya
Stone Ocean
SEAs a Artist with over 5 mill plays… As a Artist with over 5 mill plays "StoneOcean" on Spotify. Most important part for me is to have good contact with the support team of Tunecore if anything happens. Been with them 10 years and still happy with them <3
Vicky Yannoula
GRAdvisors helped me sort issues quickly and properly The advisors dealt with my enquiry swiftly and the information was very clear and comprehensive. They understood what the issues were and supported me in the best possible way. Very happy indeed :-)