Jason Heerah
AUCustomer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.
Ilya Ryabchikov
RUYour voice will be heard! A unique team that leads you by the hand through the entire process of publishing a composition. Everything is very simple, convenient, intuitive! If you are a musician and do not know how to publish your creation, then TuneCore is your reliable guide! Your voice will be heard! Thank you for everything! God bless you!
Jason Norden
GBOur new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
BlighterProductions
NLFriendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.