Stone Ocean
SEAs a Artist with over 5 mill plays… As a Artist with over 5 mill plays "StoneOcean" on Spotify. Most important part for me is to have good contact with the support team of Tunecore if anything happens. Been with them 10 years and still happy with them <3
Giovanni Tarquini
ITEverything eventually went well. Everything eventually went well. The only thing I suggest is that you, somehow, put an alert at the moment of publication, when there’s an error. For example, I had to wait 4 days because I put “”on a backing vocalist!!! It would be nice to know at that moment that I couldn’t do it, with an alert or some sort.
Nanchakorn Phanarithnawin
THI'm so happy and grateful for TuneCore… I'm so happy and grateful for TuneCore support. Maybe sometime they'll answer me in the same way as in help, but support can help until my song doesn't have a problem anymore. Great!!
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
BlighterProductions
NLFriendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.