THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

The TuneCore team is exceptional The TuneCore team is exceptional! Every question I have is answered not only quickly but with maximum professionalism and grace that not every distribution platform has. I have to thank especially the Artist Support Specialist Isabel for her kindness and attention to detail allowing me to have a platform to share my art. Forever grateful to have this team with me.

THE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.

As a Artist with over 5 mill plays… As a Artist with over 5 mill plays "StoneOcean" on Spotify. Most important part for me is to have good contact with the support team of Tunecore if anything happens. Been with them 10 years and still happy with them <3

Everything is great Everything is great. Just a bit up set that for obvious reasons there are no service for vk.com and yandex music.,