Our new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention

THE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.

THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

Friendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.

The team is really very cooperative The team of Tune core was really cooperative to me as and when I was in need of help. Being a newcomer,I faced some problems but the Tune core team , everytime replied asap and did immediately what I wanted for. Now my album film RAASHIFAL songs are successfully uploaded and are being played on maximum streams. Once again thankyou, tunecore team.