THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

Keep Helping Until Problem Solved This is our 2nd review for TuneCore. Again TuneCore team has proven their great support by helping us released our Album in Meta platform after the singles releases were taken down. Even though the process take some time, but TuneCore team making sure the problem is being followed up and the problem got solved. I would like to appreciate one of TuneCore team who show empathy and make sure our problem solved which is "Riya". Thank you for TuneCore and Riya

Our new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention

Everything is great Everything is great. Just a bit up set that for obvious reasons there are no service for vk.com and yandex music.,

Customer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.