THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

The TuneCore team is exceptional The TuneCore team is exceptional! Every question I have is answered not only quickly but with maximum professionalism and grace that not every distribution platform has. I have to thank especially the Artist Support Specialist Isabel for her kindness and attention to detail allowing me to have a platform to share my art. Forever grateful to have this team with me.

Word of advise Word of advise, everyone should purchase there own releases with Tunecore and check the Meta Data, you may be surprise to find out that someone else is getting paid for your streams and any downloads.

I'm so happy and grateful for TuneCore… I'm so happy and grateful for TuneCore support. Maybe sometime they'll answer me in the same way as in help, but support can help until my song doesn't have a problem anymore. Great!!

As a Artist with over 5 mill plays… As a Artist with over 5 mill plays "StoneOcean" on Spotify. Most important part for me is to have good contact with the support team of Tunecore if anything happens. Been with them 10 years and still happy with them <3