Giovanni Tarquini
ITEverything eventually went well. Everything eventually went well. The only thing I suggest is that you, somehow, put an alert at the moment of publication, when there’s an error. For example, I had to wait 4 days because I put “”on a backing vocalist!!! It would be nice to know at that moment that I couldn’t do it, with an alert or some sort.
Fluff
GBTHE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
Major Saheb
INTheir team was very prompt and resourceful Their team was very prompt and resourceful in helping me with my release. They clarified my doubts about featured artist thing.
Shines Production
GBWord of advise Word of advise, everyone should purchase there own releases with Tunecore and check the Meta Data, you may be surprise to find out that someone else is getting paid for your streams and any downloads.