Fluff
GBTHE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.
Giovanni Tarquini
ITEverything eventually went well. Everything eventually went well. The only thing I suggest is that you, somehow, put an alert at the moment of publication, when there’s an error. For example, I had to wait 4 days because I put “”on a backing vocalist!!! It would be nice to know at that moment that I couldn’t do it, with an alert or some sort.
Christopher Brian Mateo
PHTHIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.
BlighterProductions
NLFriendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.
Ilya Ryabchikov
RUYour voice will be heard! A unique team that leads you by the hand through the entire process of publishing a composition. Everything is very simple, convenient, intuitive! If you are a musician and do not know how to publish your creation, then TuneCore is your reliable guide! Your voice will be heard! Thank you for everything! God bless you!