THE WORST WEBSITE AND CUSTOMER SERVICE… THE WORST WEBSITE AND CUSTOMER SERVICE EVER. DO NOT, and I mean do not trust this company. It is literally IMPOSSIBLE to cancel your subscription once you have signed up. They have deliberately made it impossible to do it. Also the website is so crap, lowest quality. Feels like some 12 year old kid built it on a friday night. PLUS, it's impossible to submit any support ticket too, the chat bot literally only has one reply. "Sorry I dont understand what you are saying", DO NOT USE THIS BLOODY COMPANY.

THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

TuneCore is a very good distribution… TuneCore is a very good distribution platform, easy and effective, not cost too much. I used it less than one year ago and re-used it begining of april for my 2nd album => All is allrights! Special thanks to Rudolph from the support, for his reactivity and help! Best regards! Jonathan Sangli JURE

Customer support is great Customer support is great. Would like the algorithm for play-listing to be better reach, a wider reach. So many good indie artist music doesn’t get a look in. Better youtube and Spotify stream payouts also would be great to the artist.

Advisors helped me sort issues quickly and properly The advisors dealt with my enquiry swiftly and the information was very clear and comprehensive. They understood what the issues were and supported me in the best possible way. Very happy indeed :-)