Bryan Dolnik
GBOne HUGE problem... I think the instructors, lessons, and song choices are GREAT, no complaints, although it would be nice if you could expand the search capabilities, for instance I'd like to be able to search for all the songs that have been arranged with a Melody version. You get some by using the keyword 'Melody' but not all of them. I also like the fact that the sheet music is available for download on Musicnotes, even though it's an extra fee. The one HUGE problem is the interface. I'm using an iPad and originally started with the App, but it would hang up constantly, I reached out to support and they said the App was going away and I should use the Browser version. Well the Browser version doesn't hang up, but it has other problems that make it unusable for practicing. I wonder if anyone there as even tried the Browser version on a mobile device, things like creating a loop on the video are just stupid. When you click the Loop function a box shows up on the vide to set the Start Point, but it covers up the video controls, so there is no way to hit play to start the video back up after setting the Start Point. Also the slider controls on the video don't give fine enough control to make it useful, in other words getting back to the section you want to practice is frustrating and time consuming. Also, when you come back to the site to practice every day, it loses your place on the video and your loop (at least the App saved these things), so again more frustration. The sad part is that I've seen other sites that have all of these video player issues worked out, I think the company needs to take a hard look at whoever is in charge of implementing the technology and ask why they are holding the company back with this horrible, outdated video player. What's the sense of having great arrangements and instruction if the interface makes it impossible to take advantage of?
Susanne
DKGreat platform with lots of freat songs… Great platform with lots of great songs and amazing costumer service. Can definitely reccommend
William Seay
GBI think it is all good except you need… I think it is all good except you need to have the sheet music with the chords on it Showing the key and some of the teachers move to fast ; for example , Amazing Grace - the advanced version - would of loved to learned that version but he goes to fast ; however , if you have the sheet music I could follow that because I can read music ! I came here to learn rifts and flavors to expand on my playing !
[email protected] 082864
GBThis is truly a wonderful program This is truly a wonderful program, and well worth the money. My son tried traditional music classes, both group and private, and didn't do well at all. Now, with HDpiano, he is playing Journey, Bohemian Rhapsody, Boogie Woogie....you name it. He loves that he learns at his own speed, and picks songs that he likes. He actually has gotten quite good in a relatively short period of time. I'm impressed with him, and this music learning system. Thanks HDpiano!!! John M. Lakeside, CA
Andrew
GBBeware price hike and auto renewal! Initially satisfied with the product however I hadn't used for over 6 months and was unaware that I had a recurring subscription. The auto renewal function at 197$ a year for a product I don't use is outrageous. In response to the reply. I received an email from HD piano on the 11th April stating that I was missed and asking me to consider renewing. I then noted that the sum of £161.83 was debited from my account from HD piano due to an auto renewal. I am sure that your site metrics show that I have not accessed the site for the last 6-12 months. Auto renewal/billing of a service that you know I don't use suggests the prioritisation of profit over good faith. I have not received any direct correspondence from HD piano following this post. I would welcome a full refund.