Change in Ownership - VERY BAD Customer Service!!! We have enjoyed the Hunt A Killer subscription service for 3 years (6 6-month subscription box sets). We initially purchased it as a gift for our daughter, who is now at college. As a result, for the last year, we saved each monthly box until we'd received all 6 boxes, which coincided with when our daughter was home from school. We did this with the boxes that were sent from July through December of 2023. Imagine our surprise and disappointment when we opened Box 1 and it was the exact same story as the one we just completed!!! I emailed customer service and received responses that apologized, but they couldn't refund the last subscription because of the length of time that passed - and then I received an email explaining that they were under new ownership. So essentially, customer service took a major back seat during this transition - which would explain why a duplicate subscription was even sent in the first place. We thoroughly enjoyed these games over the 2 1/2 years we played them, but the duplicate shipment and lack of customer service has left a very bad taste in our mouth and we will never purchase anything from this company again, nor will we recommend it to anyone.

I purchased the Blair Witch Season One… I purchased the Blair Witch Season One box set for a mystery weekend get away with my sister. It came with 6 boxes and we spent the better part of 12 hours working our way through them. The puzzles were cyphers were challenging but solvable without having to reference the solutions. As we progressed through the mystery we frequently had to reference previous boxes, which made the experience even better. I'm looking forward to the next mystery weekend and doing Season Two

Customer service is nonexistent I purchased a gift card-granted it got lost in our house, so it was a long time ago. But, when I tried to redeem it on the website, it wouldn't work, so I emailed asking if there was anything I could do, or if it wasn't valid any longer. That was on September 13th, and the only response I've gotten was an automated message saying they're 'a few days behind'. It's October 11th. I would have completely understood if they said it had been too long and the care was no longer redeemable, but the complete refusal to provide customer service is an interesting choice.

Hunt a Killer is a great way to get… Hunt a Killer is a great way to get your family or friends together for a fun night or nights. My family and I had a blast deciphering clues to uncover new evidence to get us closed to solving the mystery. We could not wait to get the next box to keep going. In fact as soon as we completed the objective for the current box we immediately asked for the next one to get it sooner. I would recommend this to anyone looking for a new and exciting activity to help bringing family and friends together for something fun to do.

Exceeds expectations. Hunt A Killer is an excellent subscription service for the crime solving fan. The realistic pieces of 'evidence,' including online links and great storytelling exceeds expectation. I've had questions that are promptly answered by a real, live person. The only drawback is that they use DHL for shipping at times and my box doesn't arrive on time. We did 3 mysteries and they were fantastic!