I was sold a 6 month subscription for a… I was sold a 6 month subscription for a game that retired 2 years ago...so I received the first 3 boxes but the company can't provide me with the 4th box because the supplier doesn't have it anymore...so I can't solve the 6 part game..which means the mystery is useless to me. The website for hints and clues doesn't exist anymore either they sold me a 6 month subscription fully aware that they couldn't fulfill their commitment. I'm appalled they did this.

Fun for a date night! Fun for a date night! Puzzles/codes were cool, figuring out timeline is interesting and can be challenging. The first season was great and well written. The second season we did was boring and uninteresting. The third season was great until the very last box, which felt rushed and pulled tiny details from things that didn’t matter 4 months prior, and we were expected to tie them together. We had to use the hints/reveals and even then felt frustrated that the minor details came out of nowhere and didn’t make a ton of sense.

Love love love Love love love! Being a mom of two (and one of those being a small toddler), I don’t have much time for hobbies or time for myself but this subscription allows me to spend a couple hours after everyone goes to bed to focus on something that I find interesting, without the interruption of other people. I am a problem solver at my core and this is something that really gets me interested and focused - three hours can go by like 15 minutes!

Change in Ownership - VERY BAD Customer Service!!! We have enjoyed the Hunt A Killer subscription service for 3 years (6 6-month subscription box sets). We initially purchased it as a gift for our daughter, who is now at college. As a result, for the last year, we saved each monthly box until we'd received all 6 boxes, which coincided with when our daughter was home from school. We did this with the boxes that were sent from July through December of 2023. Imagine our surprise and disappointment when we opened Box 1 and it was the exact same story as the one we just completed!!! I emailed customer service and received responses that apologized, but they couldn't refund the last subscription because of the length of time that passed - and then I received an email explaining that they were under new ownership. So essentially, customer service took a major back seat during this transition - which would explain why a duplicate subscription was even sent in the first place. We thoroughly enjoyed these games over the 2 1/2 years we played them, but the duplicate shipment and lack of customer service has left a very bad taste in our mouth and we will never purchase anything from this company again, nor will we recommend it to anyone.

A great gift! I received the Mallory Rock season as a gift, and I really enjoyed it. I tried to play with my partner but he refused to download the app to look at the digital evidence, so I continued as a solo endeavor — which I preferred. The cyphers are really fun. I love how you can expedite your next installment if you finish a box early in the month. I plan on playing more seasons in the future, so it would be really cool if HAK had an option to return/recycle some of the physical clues after solving to restock their inventory and avoid becoming clutter in your house. (If they did offer that, I’d probably still want to keep some of the cooler evidence items.)