NO Customer service response I ordered a box set while on sale. it never arrived and I contacted customer service on August 27th and have still not received any word from them. I emailed on a separate email since they said I would be moved down the queue if I wrote in again from the same email, and still nothing. I understand being behind on responding but over three weeks is horrible and unacceptable. I am either going to get a refund or write as many bad reviews as I can until they contact me. I have enjoyed games in the past and like the concept but if you can't manage customer service you shouldn't be in business.

Hunt a Killer is a great way to get… Hunt a Killer is a great way to get your family or friends together for a fun night or nights. My family and I had a blast deciphering clues to uncover new evidence to get us closed to solving the mystery. We could not wait to get the next box to keep going. In fact as soon as we completed the objective for the current box we immediately asked for the next one to get it sooner. I would recommend this to anyone looking for a new and exciting activity to help bringing family and friends together for something fun to do.

Incredible activity - detailed and fun! These boxes are very involved, detailed, and brain puzzling. Allows for some creative thought and makes a tremendous amount of fun with combined efforts from friends and family. I have purchased 3 seasons of boxes from hunt a killer and all of them have been incredibly fun! It has become a frequent weekend activity for our friends in my home and we look forward to seeing new boxes and solving more mysteries!

Hunt a Killer is AMAZING, you won't regret it! I can't believe I have not come across Hunt A Killer sooner, but I'm glad I finally did! Every single one of their boxes, whether it be a premium where you get everything in one box or a season with multiple episodes/boxes to solve, are incredibly well thought out, detailed and very entertaining. And there are even real items you can actually touch! All the boxes I have done have been amazing (and I've done a lot), you will not find a bad story.

Customer service is nonexistent I purchased a gift card-granted it got lost in our house, so it was a long time ago. But, when I tried to redeem it on the website, it wouldn't work, so I emailed asking if there was anything I could do, or if it wasn't valid any longer. That was on September 13th, and the only response I've gotten was an automated message saying they're 'a few days behind'. It's October 11th. I would have completely understood if they said it had been too long and the care was no longer redeemable, but the complete refusal to provide customer service is an interesting choice.