Fun for a date night! Fun for a date night! Puzzles/codes were cool, figuring out timeline is interesting and can be challenging. The first season was great and well written. The second season we did was boring and uninteresting. The third season was great until the very last box, which felt rushed and pulled tiny details from things that didn’t matter 4 months prior, and we were expected to tie them together. We had to use the hints/reveals and even then felt frustrated that the minor details came out of nowhere and didn’t make a ton of sense.

A great gift! I received the Mallory Rock season as a gift, and I really enjoyed it. I tried to play with my partner but he refused to download the app to look at the digital evidence, so I continued as a solo endeavor — which I preferred. The cyphers are really fun. I love how you can expedite your next installment if you finish a box early in the month. I plan on playing more seasons in the future, so it would be really cool if HAK had an option to return/recycle some of the physical clues after solving to restock their inventory and avoid becoming clutter in your house. (If they did offer that, I’d probably still want to keep some of the cooler evidence items.)

Change in Ownership - VERY BAD Customer Service!!! We have enjoyed the Hunt A Killer subscription service for 3 years (6 6-month subscription box sets). We initially purchased it as a gift for our daughter, who is now at college. As a result, for the last year, we saved each monthly box until we'd received all 6 boxes, which coincided with when our daughter was home from school. We did this with the boxes that were sent from July through December of 2023. Imagine our surprise and disappointment when we opened Box 1 and it was the exact same story as the one we just completed!!! I emailed customer service and received responses that apologized, but they couldn't refund the last subscription because of the length of time that passed - and then I received an email explaining that they were under new ownership. So essentially, customer service took a major back seat during this transition - which would explain why a duplicate subscription was even sent in the first place. We thoroughly enjoyed these games over the 2 1/2 years we played them, but the duplicate shipment and lack of customer service has left a very bad taste in our mouth and we will never purchase anything from this company again, nor will we recommend it to anyone.

Perfectly Challenging Such a fun way to engage actively in something for those that want to "do something" and feel accomplished, but don't necessarily want to get out of the house. Just the right level of challenging to keep you interested, and feel satisfied when you solve something! Found ourselves really getting into the story and the various characters, thanks to the vivid details picked up along the way through various pieces of evidence and trinkets!

Challenging Fun for all This is a great subscription box. The cases draw you in and make you feel like you are really a part of the environment. The goals for each box are balanced well enough to offer a challenge to all players, but yet also allow all players to feel comfortable playing. Something else I like about it is, I do these boxes with my 13yr old and it is teaching him to slow down, pay attention to all of the details and make educated decisions once the facts are laid out in front of him.