Customer service is nonexistent I purchased a gift card-granted it got lost in our house, so it was a long time ago. But, when I tried to redeem it on the website, it wouldn't work, so I emailed asking if there was anything I could do, or if it wasn't valid any longer. That was on September 13th, and the only response I've gotten was an automated message saying they're 'a few days behind'. It's October 11th. I would have completely understood if they said it had been too long and the care was no longer redeemable, but the complete refusal to provide customer service is an interesting choice.

Exceeds expectations. Hunt A Killer is an excellent subscription service for the crime solving fan. The realistic pieces of 'evidence,' including online links and great storytelling exceeds expectation. I've had questions that are promptly answered by a real, live person. The only drawback is that they use DHL for shipping at times and my box doesn't arrive on time. We did 3 mysteries and they were fantastic!

So much fun So much fun! Definitely engaging and immersive and in my opinion, worth the price! Only thing keeping me from a 5 star review is that they use DHL which never arrives on time and sends me a 'delayed' message literally every package and that I feel like the first season I did needed flushed out. But definitely an A+ experience! Can't wait for the next season!

Great variety and fun storylines I love Hunt a Killer! There is a good variety in what can be purchased. Each game, whether a stand-alone or a subscription comes with objects to help create an immersive experience. Some games are hard, some easier. They offer different price points so you can start with a $30 standalone or go straight to a year subscription.

10/10 experience I have done the Mallory Rock investigation so far, and let me tell you, I won’t be stopping anytime soon. I got it as a Christmas gift and became obsessed with this amazing entertainment experience. I really like the cyphers and the way the game engage different boxes together. Some of them were easier than others, but every episode kept me super entertained and me and my boyfriend had great date nights figuring out the killer.