Customer service is nonexistent I purchased a gift card-granted it got lost in our house, so it was a long time ago. But, when I tried to redeem it on the website, it wouldn't work, so I emailed asking if there was anything I could do, or if it wasn't valid any longer. That was on September 13th, and the only response I've gotten was an automated message saying they're 'a few days behind'. It's October 11th. I would have completely understood if they said it had been too long and the care was no longer redeemable, but the complete refusal to provide customer service is an interesting choice.

An engaging, community building journey An incredible community building experience! We anticipated the arrival of every episode and our family cleared their schedule to participate. The best part is everybody was engaged and contributed! The interface was very intuitive and lightening fast responsive. The story drew us in. Each box took us about 2-3 hours working together to unravel. And, as we solved our first case our family ask, what’s our next case?

Perfectly Challenging Such a fun way to engage actively in something for those that want to "do something" and feel accomplished, but don't necessarily want to get out of the house. Just the right level of challenging to keep you interested, and feel satisfied when you solve something! Found ourselves really getting into the story and the various characters, thanks to the vivid details picked up along the way through various pieces of evidence and trinkets!

Love love love Love love love! Being a mom of two (and one of those being a small toddler), I don’t have much time for hobbies or time for myself but this subscription allows me to spend a couple hours after everyone goes to bed to focus on something that I find interesting, without the interruption of other people. I am a problem solver at my core and this is something that really gets me interested and focused - three hours can go by like 15 minutes!

Hunt a Killer is a great way to get… Hunt a Killer is a great way to get your family or friends together for a fun night or nights. My family and I had a blast deciphering clues to uncover new evidence to get us closed to solving the mystery. We could not wait to get the next box to keep going. In fact as soon as we completed the objective for the current box we immediately asked for the next one to get it sooner. I would recommend this to anyone looking for a new and exciting activity to help bringing family and friends together for something fun to do.