Ruined Trust in the Company I have been playing this game for years and loved it. Lately, not so much. I've been charged and no box has been received, I sent messages that went week+ with no answer, and when I got an answer, some weird run around. Finally, after months of this, got them to say they are doing away with their subscription plan and going with the single box games. So between their lack of communication, missing 2 boxes, and the issues I have seen from others, this company has lost my trust.

Challenging Fun for all This is a great subscription box. The cases draw you in and make you feel like you are really a part of the environment. The goals for each box are balanced well enough to offer a challenge to all players, but yet also allow all players to feel comfortable playing. Something else I like about it is, I do these boxes with my 13yr old and it is teaching him to slow down, pay attention to all of the details and make educated decisions once the facts are laid out in front of him.

10/10 experience I have done the Mallory Rock investigation so far, and let me tell you, I won’t be stopping anytime soon. I got it as a Christmas gift and became obsessed with this amazing entertainment experience. I really like the cyphers and the way the game engage different boxes together. Some of them were easier than others, but every episode kept me super entertained and me and my boyfriend had great date nights figuring out the killer.

Hunt a Killer is a great way to get… Hunt a Killer is a great way to get your family or friends together for a fun night or nights. My family and I had a blast deciphering clues to uncover new evidence to get us closed to solving the mystery. We could not wait to get the next box to keep going. In fact as soon as we completed the objective for the current box we immediately asked for the next one to get it sooner. I would recommend this to anyone looking for a new and exciting activity to help bringing family and friends together for something fun to do.

NO Customer service response I ordered a box set while on sale. it never arrived and I contacted customer service on August 27th and have still not received any word from them. I emailed on a separate email since they said I would be moved down the queue if I wrote in again from the same email, and still nothing. I understand being behind on responding but over three weeks is horrible and unacceptable. I am either going to get a refund or write as many bad reviews as I can until they contact me. I have enjoyed games in the past and like the concept but if you can't manage customer service you shouldn't be in business.