I am a student living abroad and their… I am a student living abroad and their international shipping service and support is amazing. I like that the bookstore reminds us which textbooks we need to buy for our classes every semester. This is very helpful. The prices of textbooks here are also very competitive and many times I found them more affordable than amazon.

Reliable website that is easy to… Reliable website that is easy to navigate! It's great that they provide a comparison between new, used, rentals and ebooks. The only issue I had was that one of my textbooks was left out in the rain even though I have a porch where they could have left it, but I am sure that is an issue on behalf of the shipping company. Overall it is a very convenient website that organizes my class so I know which textbooks I need.

Usually don’t have any mishaps with… Usually don’t have any mishaps with TextbookX. However, the last time I purchased portal access for my class, it did not give me a code. Instead, it told me to access the course through my school’s learning module. My course has not started yet, so there is no way for me to know if I actually have access to the portal. Hopefully my money does not go to waste.

Easy to use The website is easy to use, and it's very convenient that my class schedule links to it so all of the books that I need are in one place. However, I usually just use the website to see what books I need, then order them through other places with cheaper prices and faster shipping. The books appear to be cheap on the site, but then shipping is very expensive and slow, so the books' total price ends up being cheaper elsewhere.

Words cannot express how incompetent a… Words cannot express how incompetent a company this is. The level of frustration in dealing with a company who gives a different answer every time you deal with them, does not fulfill orders, will not release vouchers...I've literally never had a more frustrating experience in my entire life.