Watch charges made on your account Ordered a one year subscription to Magzter Gold on November 12, 2023 at cost of $99.99. Six days later Magzter started billing me for $9.99 per MONTH and continues to charge $9.99 per MONTH. Could not find actual costs on website. Clicking "Manage your subscription" takes you to a page that no longer exists. Would have ended up costing me over $200 per year had I not brought the double billing to their attention. Finally found email address for customer service so sent message asking about charges. Got response telling me subscriptions are auto renewal unless cancelled and that refund was being issued for the 3 monthly charges. No apologies or explanations, but did get refund. Great site if you like to read a lot of magazines, but I am canceling when the year subscription expires because I find I just don’t use it enough.

A Mag With No Lag! The online "delivery" of the magazine I subscribe to has always been on time and relatively trouble free. When I ran into a problem with a renewal, they were prompt, helpful and fixed the issue in less than a day. The one thing I would suggest is being able to store a credit card on their site instead of having to renew and re-enter the details every year. An auto renewal option would be helpful.

Brilliant service I recently subscribed to Magzter Gold and am very satisfied. All the magazines and newspapers I read are available and quickly updated with new editions. I had to contact the helpdesk once and received a very friendly response in less than an hour, with the assurance that my problem was sorted out (my mistake - I misspelled an email address).

Great Customer Service While the company's app and website are functional, they could be more user-friendly when it comes to managing one's account. However, their customer service team is truly exceptional and always goes above and beyond to help customers with any concerns or questions they may have. Whether it's a technical issue or a billing inquiry, the team is highly responsive and dedicated to resolving any issues as quickly and efficiently as possible. Overall, the company's commitment to providing excellent customer service is truly commendable.

Pleased with subscription I have a three-year subscription. I'm pleased with it. There is a variety of health, gardening, and home improvement magazines that I enjoy reading. There drawbacks, however. There are some magazines that are inappropriate and geared toward an adult audience. I was about to cancel my subscription. I didn't want to see them, even as popups. Then, I found a way to block them on my settings and changed it. Also, you need to change the language to English. Some issues are from years ago. Overall, I'm happy with my subscription.