ShirleyB
GBHappy with product and service My first order came with a chipped corner due to shipping, not packaging. It was actually packaged very well. I reached out to the company and sent then a photo and they promptly sent me a replacement. Very pleased with the quality and customer service. I will be buying from here again. My order was exactly as pictured.
suelarsen
AUI ordered the Tanjiro light box and… I ordered the Tanjiro light box and Tanjiro sneakers for my son’s birthday. They arrived in Australia within 10 days and are exactly as they look on the website, if not better. The sneaker sizing is accurate. My son is going to love these. I couldn’t recommend Island of Anime more.
Annagh
GBWonderful customer service! I ordered a print and was super excited when it arrived! When I opened it I noticed that it was the wrong one. I reached out an emailed support for assistance and explained the situation, sending them photos as well. They immediately apologized and sent the correct one my way! They were very communicative with me and even gave me a tracking number for my new poster. I just got it the other day and it got here super fast! Very happy with this experience and very appreciative of the kind help :)
Kay.
CACheap quality and graphic done poorly This is very cheap fabric and looks like different material in the picture. 0 for quality. The graphic on the hoodie looks like it was cut out and pasted (not well done either) I’m embarrassed to even gift this now.
L Wilson
GBIt's been 8 days since my order shipped… It's been 8 days since my order shipped and when I track it it still says that the pre shipping label was created and no more tracking info is offered. I'm not sure what to do at this point. I contacted Island of Anime and they just sent me the link to track it which I had already done.