They Listen me , thank you a rep call me and really cared about my experience and told me it was an error made unaware of. He was honest and made it right which made me turn around with a 5 star review. As a small business owner its important to feel heard and they did just that. Thank you

We appreciated that you let us know… We appreciated that you let us know right away if we were eligible for a loan or not and for working with us. We also liked that you responded to our messages and emails. It has been a good working relationship. Thank you.

Being a return customer Being a return customer, the response to my request was FAST AND FURIOUS, which I appreciated as my need was urgent. The whole process from application to funding was seamless, fast, and efficient. So why not five stars? Make it cheaper for me and maybe I will add a star!

Worst experience ever Worst experience ever, I’ve never seen such a lack of communication in my entire life. Jose now head funding honcho granted me 2 stays to my payments 1 while changing banks and the other while my renewal was in underwriting. Both times and 15 nsfs later I was denied the renewal because of Jose’s inability to let the money department know if the stay. The money department who I informed after the first notice of nsfs flat out told me that what I was saying was incorrect because he’d never seen it before and continued to take payments a direct violation of federal law considering he had been notified in writing aka text or email and via phone. Now they’re sending me to collections and are expecting me to pay the nsfs they accrued on my account.

Humbly Satisfied The process was very quick and easy. Working with customer service and specialist was truly a big help and pleasure. They kept me informed of everything going on. I’m working on my second loan with them. I truly recommend Bitty because they will give you a chance when others may not.