Best customer service ever!! With this pandemic delaying mailing services, online ordering couldn't have been more hectic during the holidays! I ordered a PlayStation mug as a Secret Santa gift but, unfortunately, it kept coming in broken due to packaging issues. HOWEVER, Natalie from the Stunned Mind team was so understanding and accommodating and we were able to work things out! She fixed the packaging issue for future orders and personally sent me a replacement mug with a handwritten apology and a couple extra items to pair with my secret Santa gift! Despite the packaging issue, this was the best customer service I ever experienced! I will definitely be shopping from Stunned Mind again. :)

This website shop stunned mind is a scam This website shop stunned mind is a scam!! Do not purchase from this store I placed my order and I never received it. U can only get in contact by email and they never responded. SCAMMMMMMMMM

Great products. Even better customer service! I recently ordered a Naruto mug as part of my boyfriend's Christmas gift. It arrived promptly and he was VERY excited about it. Unfortunately, there was a small crack in the mug and it leaked slightly. I connected with the Stunned Mind team and they were fabulous! Natalie connected with me immediately and helped me through the process of getting the mug replaced. The new mug was shipped to me and, again, arrived quite quickly. Natalie even made sure to follow-up and confirm that I received the mug. I'm so happy with my purchase from Stunned Mind and would definitely recommend! Great products. Even better customer service!

Stole My Money :/ After my order was cancelled without notifying me, I’ve reached out numerous times to get further information and assistance with a refund, to which I’ve never received a single response. I also reached out via Instagram with no luck. There’s no phone number on their website, so I’m pretty much stuck without my product and with my money gone. Super shady and scammy…

Christmas 2020 I placed an order on 12/19/20. It was a gift for my husband. We could only afford to buy each other one gift this year. I was concerned after a few days that the gift would not arrive on time like I originally planned. However, after messaging and receiving a prompt response from Natalie, I received the item the day before Christmas! That was the highlight of my Chris after so much went wrong! Thank you guys so much again for making sure my item shipped in time!