Richard Ninh
GBThis company is great This company is great. If you don’t want to waist your time calling customer service to claim the warranty just let WARRANTY VALET do it for you. They will try and try to work with customer service until you get warranty parts. Thank you so much Melissa, you are truly a professional. You spent over a month to contact me and helped me through the process until I get my part replacement. Once again, thanks WARRANTY VALET.
Carol H.
GBThis was an easy process and prompt… This was an easy process and prompt service
Tina Brown
GBThis place is a joke This place is a joke. Was told to return new tv, that lasted not even two months, just to be told by Walmart that this place is a hoax and not to pay them anything. My issue was not resolved through this, still without a tv since Dec 24, 2023. Brand new tv ONN brand was bought Oct 28, 2023. Ongoing problem since Dec and it’s now Feb. Garbage brand and garbage service!
Nina Sun
GBMelissa is the best! Melissa is the best service experience I ever have, she provides super fast and helpful assistance around the clock. If she is not an AI robot, she must be a group of agents :). She solved my problems within minutes, I truly appreciated her services!
Kathy
GBBravo Melissa Clifford! Even though I didn’t directly speak to the support specialist that was helping, I felt like it! She was very attentive and helped me along every step. Customer care and concern is top notch. Thanks Melissa Clifford, you are an asset to the company you work with.