higlobe.com

228 Hamilton Ave. 3rd floor, 94025, Palo Alto, United States
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4.25
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

5.00%

1

5.00%
About higlobe.com

We are a US payment services company that serves non-US professionals and companies with business clients in the United States. We provide you with a dedicated US receiving bank account, enabling you to provide the same payment instructions to your employers, month after month. We move your money quickly and don’t leave you waiting for days to receive your funds. We are a subscription service, charging a flat monthly fee. Our flat monthly fee doesn’t vary with the size of your transfer, regardless of how much money you transfer, or how often. If you make multiple transfers in a month, we’ll still charge you the same flat monthly fee.

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Isabela de León
MX

Honestly their support via whatsapp is… Honestly their support via whatsapp is a deal changer. They answer fast and quickly and are really nice. I love this plataform, thanks a lot :)

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Charlle Dias
BR

Good bye Travelex I've been using Higlobe to receive money from USD to BRL, which is incredible. The spread is 0.5%, and there aren't any other fees, which is fantastic. It connects pretty well with Deel (The place where my client pays for my services). One good thing about Higlobe is the exchange process, which was finalized instantly, and the money was in my Brazilian account immediately. The velocity is not the only best part! I was using another exchange service, making me pay $5 for each transfer, and now I'm saving my money. Another feature that made me excited to be using Higlobe was the international pre-paid card, which opens a lot of possibilities. I fully recommend Higlobe! The account opening process and the get started process are really clear and fast.

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José Ángel García
MX

Fast, efficient and intuitive I received my money, I kept it in the account without problems. And when I took it out the transfer was almost instantaneous, incredible.

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Nelly Fabela
MX

The best way to receive your money internationally! Customer service is great, another level of attention, thank you Eva! The platform is still a work in progress meaning it has details to be worked on - clear instructions for the beginners when receiving their first payment and how to manage that first receipt from the company sending the money. The dashboard is pretty great but of course many things can be added. The really cool part is seeing the actual and always updated currency but it would be better to have an option to see it from the start not until receiving the money. In this case the exchange rate is a little more low than other platforms but that doesn't matter when experiencing such a great customer service. There is information that can be also given to better the dashboard, and being able to edit or delete stuff such as any personal information. Having the exchange rate from past transactions, etc. It would be really great to have an app and not only be able to use it through an internet page. I suppose that's being worked on. Other than these things I think the platform is really great and friendly, customer service is really good and overall it's a great way to have your money worth more from whenever you're receiving it.

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Alexandre Magalhães
BR

They decided to cancel my company's… They decided to cancel my company's account in less than 30 days. They didn't explain why. I had already received one payment from a client. Other client tried to pay through HiGlobe and couldn't, they don't accept wire. It was a waste of precious time. Don't waste your time. Edit: They said my account didn't comply, but they waited until I received my payment to cause me such big troubles. Don't waste your time with this company. I don't know why they are talking about international wires in their reply here. Never mind, just be aware they don't seem to know much what they are doing.

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