Withdrawal Failure Hi, I did a withdrawal last Friday and for some internal error the money wasn’t send to the destination account and the account statement also not shown that transaction, however the money "disappeared" from my account. To solve this issue I had to talk with support and then the money was finally moved to destination account two days after the action be executed (commercial time). It would be helpful if the user could see when a transaction had some error, this info in the account statement or in a specific menu would be enough to be aware of what happened.

A Game changer I used a lot of exchange solutions to retrieve my USD Wage to BRL, no one is compared to Higloge, they are really fast to convert and they eliminate all the harden burden of bureacracy, they are cheapest service of conversion with just 0.5% of spread and the conversion is on same day with the payment almost instantaneous, is a game changer for the market

The best way to receive your money internationally! Customer service is great, another level of attention, thank you Eva! The platform is still a work in progress meaning it has details to be worked on - clear instructions for the beginners when receiving their first payment and how to manage that first receipt from the company sending the money. The dashboard is pretty great but of course many things can be added. The really cool part is seeing the actual and always updated currency but it would be better to have an option to see it from the start not until receiving the money. In this case the exchange rate is a little more low than other platforms but that doesn't matter when experiencing such a great customer service. There is information that can be also given to better the dashboard, and being able to edit or delete stuff such as any personal information. Having the exchange rate from past transactions, etc. It would be really great to have an app and not only be able to use it through an internet page. I suppose that's being worked on. Other than these things I think the platform is really great and friendly, customer service is really good and overall it's a great way to have your money worth more from whenever you're receiving it.

Fast, efficient and intuitive I received my money, I kept it in the account without problems. And when I took it out the transfer was almost instantaneous, incredible.

Best solution to receive payments in US I have been using the service for about 5 months now and I’m never going back to the other apps. Higlobe is very user-friendly since the registration process, response from support is super fast, and the cost is the lowest by far. Transfers and withdrawals are almost immediate. I can definitely recommend them.