BIG SCAM hello, I'm here to say that this company is a big scam and I don't advise you to use it because I used it once and it only worked for a week, I paid to have that service forever. they're scammers and they take other's money which is not fair, so we have to fight that scam company.

I have used this program for many years… I have used this program for many years and it always delivers to download videos from Youtube and Facebook and elsewhere. Their customer service team is first class and through all the changes on the internet and my various PC and laptop updates, etc., they have always responded quckly with quickly with the right solution.

I bought 2 time and key will work for… I bought 2 time and key will work for 5min and the will block key and ask you to provide passport photo for what

Product downloads fine...BUT..can't use… Product downloads fine...BUT..can't use computer while it does...had it for 4 or 5 years on win 7x64 with 64 gb ram and it bogs the computer way down....uses java, I believe. My mouse freezes, then creeps, freezes, then creeps..programs and screen reaaaaaaaal slow to respond..have to stop downloading with it to do anything else. It should not bog my computer down as it does. And yes, have done clean install of OS and everything..still verrrrry slow.

Seemed to work pretty well at first… Seemed to work pretty well at first with the first file I was downloading which was a pretty large one (26.GB) Now I did this with their free trial, and expected somewhat of a good outcome with it's reputation of being able to increase the speed significantly of any file! but I was extremely dissapointed with how all it took was for me to close the lid of my laptop briefly, and come back to the entire download ruined! I was recieving error messages talking about "file can't be resumed" suggesting I try all these tips, and steps that no one has time for!! to make things worse, idm is a PAID service, so you'd think that with the requirment of having to pay for long time use, would ensure every customer/ user that what they're paying for is not flimsy and LEGIT, I shouldn't have to worry about not closing my laptop just for a file to download properly, for other downloading managers that don't require a form of payment in return i'd usually cut slack for, as they're providing users with free applications, which is helpful for anyone, but if it's a program like this? recieving cash on the daily? THAN IDM YOU NEED TO STEP YOUR GAME UP