I am beyond disappointed I am beyond disappointed in the miniature we received. I ordered it for my husband’s birthday as a gift, at the very beginning of August and it didn’t ship until the day before his birthday (the 24th). When we finally received it, it looked NOTHING like the one I designed. But I’m surprised I could even tell with how tiny the thing is. $50 for a piece of plastic trash.

Hero Forge steals your credit card info They use your credit card details to subscribe without asking, and have no way of cancelling subscription. I had to block all payments on my credit card. They are a scam site basically

Ordered eight figures, got four instead Ordered eight figures six weeks ahead of Christmas for my group as presents, they instead sent 4 and now said the other 4 will be shipped after Christmas, Great job Hero forge.

Good but… It’s amazing but there’s nothing wrong with it 🤩🤩🥳

Great customer service I got a figure printed and there was a small print error which if you know 3D printing, happens from time to time. I was outside the 10 day policy for reporting issues for a reprint by months. They still promptly responded to me about the issue and are sending me a free replacement as a one time acception. Now that I know about the 10 day policy I will check each figure more thoroughly right when I get it, but I'm appreciative of them helping me out + their custom products are great.