Great for designing but poor quality The website is great for designing your perfect character. Unfortunately I was dissapointed in the quality of the miniature when I received it. The plastic is very thin and not strong at all. Two pieces snapped off when I accidentally dropped it off the table. I expected something more solid when I ordered the 'premium plastic' material... Downloading the character and printing it somewhere else seems like a better option.

Love this website! Love this website for our 3D printer! So many good options to get my characters how I want them and then being able to play with the paint tool so I don't waste trying to figure out colors for the figure/character. STLs work well both types of printers (resin and filament), though I do suggest the resin more!

Replacement figure shipped broken! [Edited] After a couple of tries, I changed the configuration of the figurine and an intact one arrived. I think that the hammer has a structural issue so needs to be re-engineered. I received the replacement figure today for one that was broken in transit and am absolutely flabbergasted. After one month of eager waiting, the figure was SHIPPED broken. Unlike the original, the broken portion of the weapon wasn't even in the package indicating that it was broken during fabrication or packing. Whoever put it in the package broke it and decided it was a good idea to ship it broken. I am very, very disappointed. When can I receive the intact figure that I paid for?

Fun creating your perfect DND character Was fun designing the perfect DND character and then seems a reasonable price for downloading the STL for 3D printing. Little bit pricy if you don't have a 3D printer.

Great customer service I got a figure printed and there was a small print error which if you know 3D printing, happens from time to time. I was outside the 10 day policy for reporting issues for a reprint by months. They still promptly responded to me about the issue and are sending me a free replacement as a one time acception. Now that I know about the 10 day policy I will check each figure more thoroughly right when I get it, but I'm appreciative of them helping me out + their custom products are great.