Corgi Acres
GBGreat purchase experience First time using this site, but experience was great. Everything shipped on time as advertized and at far superior cost savings over other sites. Will definitely use this store again!
pine andpoplar
GBWorst shopping experience I ordered a large order and after hours of communication with their customer service, I have been left with an incomplete shipment with no further action is being taken by their people. The order has not been shipped completely and I am still struggling to resolve the matter. After 20 years of on-line shopping, I must admit this is my worst online shopping experience.
Daniel
GBI received a wrong item. I received wrong order and called and called and nobody answers the phone so I left an angry message. I got an email telling me to send a picture of what I received. the issue is not resolved yet. My experience so far is a total disappointment and I do not think I will order anything else form this company. They do not have a customer service which the pretend they have and you can never talk to a person. They immediately say they are busy and wants you to leave a message. TERRIBLE EXPERIENCE AND WAY TO DO TODAY'S BUSINESS.
ARRC
GBOut of Business It seems that as of 7/1/21 the harrisburgstore website is redirecting to a range of scam websites that are infected with viruses and other malware. Although I used the site in years past, it was a good experience. I tried calling the store and the phone was no longer in service. So I am guessing that they are out of business.
harvee
GBOrdered six items but received one for the same price as six. I ordered a "pack of six" but only one item was delivered at the same price as the advertised six. I emailed the company and addressed the discrepancy and they did promptly respond that the error was due to a "glitch" and offered to refund my money after I sent them a photo of the box, its contents, and the packing slip which I had fortunately saved.I have returned the item and packing slip in the original box and was advised that I will receive a full refund including shipping fees. There has not been time since I returned the item to receive the refund and I do not anticipate problems. Other than receiving the wrong order and going to the trouble of sending photos via email and having to repack and mail the item back , I have been pleased with their prompt response and willingness to resolve the problem.