Worst Customer Service EVER Shipped wrong product. Held my payment until I returned what was sent. Claimed they couldn't just sen correct product, I was supposed to start whole new process..... FORGET IT!

I placed the order and my water bottles … I placed the order and my water bottles came damaged and leaking throughout the box. I was also promised this wound come FedEx and that did not happen either. Very disappointed.

Update They sent me the wrong product which I'm still trying to get resolved! This is an update to my original review. The company has given me a total refund for the mistake made when the wrong product was sent to me. Thank you very much James, I appreciate your attention to my concern.

Shipping not on time Paid extra for express shipping for my wedding to find out it wouldn't ship on time. So I had to contact ups to pay extra for shipping again. When I contacted Harrisburg they told me they don't have an option for express shipping... then what did I pay extra for...?

I ordered 12 cases of Fever Tree tonic … I ordered 12 cases of Fever Tree tonic water. Many in different size boxes. One box, poorly packed, was crushed and all the bottles inside were broken. Since the box was not wet, and the interior packing was not wet, that the damage happened before the shipper received it. This is the second time this has happened. Not happy, and may not order from you again. Jim Straw