Not happy with how this company is managed. Placed order for one year, prior to receiving first order request order be cancelled. Request was denied. Returned many boxes unopen for a credit however only received one credit. Tried working with company but was unsuccessful. I was suppose to receive emails prior to shipments never received emails. Not a friendly company to work with. Will not recommend buying from company.

Will order again! Awesome crates, love the fact that everything is made right here in the US, so you know that the crates are supporting companies here rather than overseas. Always a nice surprise when I get a new crate and see what's inside, will definitely be ordering again!

Would not refund me but charged for a full year with no boxes! Horrible customer service…. Warned me in November my subscription would auto-renew by email… I demanded it be cancelled immediately (after complaining and returning the last two boxes) and asked for a refund for the first January shipment (that came anyway) and spent hours emailing and calling/contacting customer service! My credit card remains charged for nearly $600 and NO BOXES fulfilled and no refund! This was 2 years ago! Such a scam!

Paid 12 month subscription, got 5. Junk Paid for a 12 month subscription, received 5 of 12 then nothing. No response ever from customer service. And the 5 that arrived were worth about $20 and certainly not $50. Complete scam. The owner/owners should be ashamed of themselves. And probably ripped off the companies that make the products. RUN from this subscription box.

BEWARE BEWARE: SCAM in every manner, from defrauding vendors to defrauding customers & is everything really made in America as they claim? Read their unanswered BBB complaints. THEY ALSO OPERATE "AMERICA HELL YEAH CRATE" & LIKELY OTHERS. Hell yea they're out to get over on you.