Paid 12 month subscription, got 5. Junk Paid for a 12 month subscription, received 5 of 12 then nothing. No response ever from customer service. And the 5 that arrived were worth about $20 and certainly not $50. Complete scam. The owner/owners should be ashamed of themselves. And probably ripped off the companies that make the products. RUN from this subscription box.

Don't do it!! Take your money and don't deliver over half of the subscription Seemed like a great way to support American Made Businesses. Except this Business is a stealling American's money and doesn't care. Oct, I paid in full for a whole year of monthly box subscription. I only recieved the first four months of boxes. They were all late. January and February was combined into one box because they were late on delivering. Considering the difficulties at this time due to Covid, I wasn't bothered by this. The issue was that after that I never recieved another box. I sent multiple emails to the company asking for an explanation and to send the remaining 9 boxes or a refund. I never got any response and canceled the subscription after the year ended. This company deserves to be shut down and all the companies contributing products to boxes should pull their items before their own businesses are impacted by the reputation of American Crate!

Absolute trash Absolute trash. Bought this for the hubs (2nd time) since they first started and this go around 2020/2021 the items are cheap $ and cheap quality. It's embarrassing watching him open the box and seeing what they put in. Customer service is also trash. IF you get a response, it's rude. They only want to take advantage now which is such a disappointment. What happened to keeping American great? What happened to great American products?

Top Notch service! I had such a wonderful experience shopping with this company! From picking my crate to their amazing customer service, after I had received my crate I discovered one of the glasses had broken during delivery. I reached out to their customer service via email and very quickly had a response from a very helpful person named Kirsten, she was able to get me a replacement glass with no hassle! Thanks so much and I can't wait for my next box!

I had a simple question about the… I had a simple question about the shipping on the bonus crate we were receiving and I got a quick response from an actual person. They answered my question and offered to go above and beyond to work on getting a tracking number. Nice to hear from actual people that are friendly and helpful. Can't wait to get the crates!!!