Not happy with how this company is managed. Placed order for one year, prior to receiving first order request order be cancelled. Request was denied. Returned many boxes unopen for a credit however only received one credit. Tried working with company but was unsuccessful. I was suppose to receive emails prior to shipments never received emails. Not a friendly company to work with. Will not recommend buying from company.

Would not refund me but charged for a full year with no boxes! Horrible customer service…. Warned me in November my subscription would auto-renew by email… I demanded it be cancelled immediately (after complaining and returning the last two boxes) and asked for a refund for the first January shipment (that came anyway) and spent hours emailing and calling/contacting customer service! My credit card remains charged for nearly $600 and NO BOXES fulfilled and no refund! This was 2 years ago! Such a scam!

Loyal to the Crate!!! I have been a subscriber for about a year. I had to pause my membership due to cutting costs during my home purchase process. It was so simple to pause and reactive my membership. There was no hassle or anyone from America’s crate being pushy. I was actually met with congrats and warm wishes on my big event. As a veteran, it’s awesome to see a company helping American businesses and supplying subscribers with homegrown products. Products are amazing! I love getting my crate and being surprised with what’s inside. It’s an exciting experience every month!! Customer service has been phenomenal! I would recommend America’s crate to anyone who loves getting quality goodies!! Thanks for all that you guys do!!! Keep it up!

I received a couple decent boxes at the… I received a couple decent boxes at the start of our annual subscription and then really terrible boxes with 2-3 measly items, but then stopped completely. We haven’t received 4 of the 12, and they have dropped off the face of the earth. No communication, nothing to the point I feel like the company closed. But now I’m seeing that others have had communication sine my last attempt Nov ‘22, so they’re just outright ignoring me. My original order was May 2021 - and still nothing.

Paid 12 month subscription, got 5. Junk Paid for a 12 month subscription, received 5 of 12 then nothing. No response ever from customer service. And the 5 that arrived were worth about $20 and certainly not $50. Complete scam. The owner/owners should be ashamed of themselves. And probably ripped off the companies that make the products. RUN from this subscription box.