They charge your account and don't send product I am currently experiencing the same frustration as most of the other recent MotherNature.com reviewers. My order was placed Nov 30 2010 and the items were all in stock, and I received an email confirmation that day. 9 days later I review my order since it should be here or on it's way, to find out there is a delay based on item(s) not in stock, expected ship date 12/11. I never received any email update on this "back order problem". There is no way to contact a body for answers or to cancel my order. Today, after I searched for reviews for this company and discovered this deceitful practice to be common in doing business with MotherNature.com, I emailed my order cancellation, and I'm starting a dispute with my credit card company to refund my money. I will never do business with MotherNature.com again.

DO NOT ORDER FROM THIS COMPANY! Order placed Nov 3, tried repeatedly to get in touch with them since then. NNo shipment, no call back, but they certainly charged my credit card immediately! I finally placed a disputed claim with my CC company. Save yourself a headache. I have learned I am not the only one by far...

Good Shopping Experience Products were easy to find on their site. very good prices considering they sell quality organic and natural stuff. much cheaper than, say, Wholefoods. my order has no problems so i didnt talk to their customer service. but they seem easy to contact through their site. i'd shop here again, it felt safe and the products came fast.

Not worth one star! The absolute WORST!!! The absolute worst group of companies(about 5)EVER to hit the internet. 75 days and I'm STILL waiting. It's obvious their policy is not to give a shit. No response to my customer service(gag)requests or emails. I've spent hours googling these bozos. CEO is Whitney Anderson, former VP at Bank of America. Nobody is allowed to speak to ANY human being. Refunds are few, and you're lucky within a year to receive one. Out of stock items could easily be substituted with another brand, but the head bean counter won't allow it! Morons at minimum wage run shipping. Expert scumbags at this Madoff ponzi scheme. Probably going out of business any day, like they did back in 2001. They are stealing people blind and must be loving it! You buy, you'll cry! Don't take a chance! Not worth the aggravation or high blood pressure.

satisfied customer I got all my products that I ordered. And they shipped the items pretty fast. That is the one of the biggest things I care about. Hate waiting for a long time. They packaged the stuff pretty good. I told my friends about this site.