satisfied customer I got all my products that I ordered. And they shipped the items pretty fast. That is the one of the biggest things I care about. Hate waiting for a long time. They packaged the stuff pretty good. I told my friends about this site.

Good Shopping Experience Products were easy to find on their site. very good prices considering they sell quality organic and natural stuff. much cheaper than, say, Wholefoods. my order has no problems so i didnt talk to their customer service. but they seem easy to contact through their site. i'd shop here again, it felt safe and the products came fast.

They charge your account and don't send product I am currently experiencing the same frustration as most of the other recent MotherNature.com reviewers. My order was placed Nov 30 2010 and the items were all in stock, and I received an email confirmation that day. 9 days later I review my order since it should be here or on it's way, to find out there is a delay based on item(s) not in stock, expected ship date 12/11. I never received any email update on this "back order problem". There is no way to contact a body for answers or to cancel my order. Today, after I searched for reviews for this company and discovered this deceitful practice to be common in doing business with MotherNature.com, I emailed my order cancellation, and I'm starting a dispute with my credit card company to refund my money. I will never do business with MotherNature.com again.

Didn't receive merchandise I paid for I will never do business with this company again, and I certainly would not recommend them to anyone else. First, my shipment was delayed twice, and when I finally received the packaged it didn't even contain all of the items I had ordered and paid for! The list they included with my package indicates that all items were shipped, but that is incorrect. I submitted a request for a refund for the item that I never received. It has now been two weeks and still no refund, nor any further correspondence from them. I may have to chalk this one up to lesson learned and kiss my money goodbye. I despise companies like this! I don't have money to be throwing away. I can only hope their poor business practices and even worse customer service eventually puts them out of business.

THEY ARE TRYING TO KEEP MY MONEY. AFTER SEVERAL EMAILS AND FORGET CALLING (THERE'S NO ONE TO ANSWER YOUR CALL) I GAVE UP AND CONTACTED MY CREDIT CARD COMPANY. THEY CHARGED MY CC BEFORE SHIPMENT AND WHEN I HAD TO MAKE A RETURN FOR DAMAGED ITEMS IS WHEN I FOUND OUT THEY ARE SCAM ARTISTS. THEY ARE TRYING TO KEEP THE FUNDS. MAYBE THEY DON'T PLAN ON STAYING IN BUSINESS, THEIR ACTIONS SURE SEEM LIKE THEY COULD CARE LESS. NEVER, NEVER AGAIN!!!!!!!