Not quite as expected but very nice.... More difficult to get pieces to fit together than expected. Good instructions that are easily understandable but getting pieces in place harder than expected for teen without help .... which takes away the experience of "doing myself"

Customer service questionable I've bought three wood trick puzzles at this point. One was sent to my son (catapult). The next was the geared safe - the one sheet for the front door had the completely wrong part for it. I contacted wood trick via email (only method I could find) and they sent me another sheet with the correct part - I was very happy. Then I bought the pendulum clock. it worked for about a week and one morning I woke up with the weight on the floor. The gear/lever assembly stripped and the weight fell (and broke). I glued the weight back together but the gears are no good. I have been sending them emails for 3 weeks now and have not heard a peep!! No response, comments, anything!!! Very frustrated. Can't get any feedback. At this point I'm not buying anything from them. Their quality control and customer service is lacking!!

No Customer Service, Poor Quality Control The company sent a puzzle to me with a missing piece. I contacted them via their email (only method found), and they have yet to respond. I would not do business with this company. Poor quality control and no customer service.

Fantastic customer service Fantastic customer service. Woodtrick kept in touch with expected delivery and followed up to be sure the transaction met my needs. The price was also very competitive, and the product (I purchased a make it yourself board game), is high quality and works perfectly. Some of the make it yourself wood toys/games I've purchased from other companies do not fit together properly or function as promised. I highly recommend Woodtrick

I have been modeling for over 20 years I have been modeling for over 20 years, mostly involved with model train layouts. There are no words in the dictionary that would accurately describe your puzzles. I am so impressed with your product. I find myself unable to pull away from my workstation. I am currently building the train and passenger car puzzle. Your materials and instructions are wonderful. I have large numbers of people involved with my train layout and they will “all” be exposed to your product. Very impressive.