Great concept but it comes with way too… Great concept but it comes with way too many fragile tooth picks and they need to be cut down to size. The small holes make it impossible not to break the toothpicks. My 14 year old son who has successfully built other models found this extremely frustrating and did not complete it.

Galaxy Marble Run - not worth the money or trouble Galaxy Marble Run - caveat emptor! - - this is a shrew to put together, key parts break easily and the gear mechanism that runs the largest section is inadequate to the task. Customer service is 'bots' (not real people). They are arrogant about how their product is perfect and if it doesn't work, it's your fault. - - that's NOT customer service. Too much trouble and costs too much - not engineered well and difficult to build.

Expensive toothpicks… I have built many ‘wood’ kits before and these are by far The worst… mere shotty picture for instructions with no words or explanations whatsoever, very few spare parts or critical ones that are Sure to break, and Many steps require the use of toothpicks which hold half the models together, poorly I might add… Also their ‘Support’ is virtually non existent so be prepared to figure out anything for yourself… two thumbs down! 👎👎

Fantastic customer service Fantastic customer service. Woodtrick kept in touch with expected delivery and followed up to be sure the transaction met my needs. The price was also very competitive, and the product (I purchased a make it yourself board game), is high quality and works perfectly. Some of the make it yourself wood toys/games I've purchased from other companies do not fit together properly or function as promised. I highly recommend Woodtrick

Customer service questionable I've bought three wood trick puzzles at this point. One was sent to my son (catapult). The next was the geared safe - the one sheet for the front door had the completely wrong part for it. I contacted wood trick via email (only method I could find) and they sent me another sheet with the correct part - I was very happy. Then I bought the pendulum clock. it worked for about a week and one morning I woke up with the weight on the floor. The gear/lever assembly stripped and the weight fell (and broke). I glued the weight back together but the gears are no good. I have been sending them emails for 3 weeks now and have not heard a peep!! No response, comments, anything!!! Very frustrated. Can't get any feedback. At this point I'm not buying anything from them. Their quality control and customer service is lacking!!