The works are very knowledgeable but… The works are very knowledgeable but the exchange policy on an unopened package from the online store is a joke. They start counting the exchange the second it arrives at the store. Not when you pick it up. I ordered the wrong part and they wouldn’t let me exchange it. Be wary of purchasing anything here. Better off buying stuff on Amazon.

Problematic business practices They don’t use unique pictures for their items, so you’re likely to receive an item in worse condition than what you see on their website. They also send everything in a mailer and not a box, so it’s likely to arrive broken since not properly protected for shipping. In addition they sometimes sell figures that have undisclosed reproduction parts. They sell them as complete and authentic and charge above eBay prices. Their customer service is also notoriously bad and they are rude when you communicate with them. Avoid.

Never pre order with them! I pre-ordered my item in October. My money was taken almost immediately. I reached out to them for shipment information and was told that my order would be in stock and be shipped in December. It's the middle of December and I still have not heard a received any further information. I definitely won't be buying from them again.

The items arrived rather quickly and… The items arrived rather quickly and were in pristine shape. Thank you for your excellent service.

I love this store I love this store! The prices dont gouge your pockets, & the shipping is reasonable.