The works are very knowledgeable but… The works are very knowledgeable but the exchange policy on an unopened package from the online store is a joke. They start counting the exchange the second it arrives at the store. Not when you pick it up. I ordered the wrong part and they wouldn’t let me exchange it. Be wary of purchasing anything here. Better off buying stuff on Amazon.

Problematic business practices They don’t use unique pictures for their items, so you’re likely to receive an item in worse condition than what you see on their website. They also send everything in a mailer and not a box, so it’s likely to arrive broken since not properly protected for shipping. In addition they sometimes sell figures that have undisclosed reproduction parts. They sell them as complete and authentic and charge above eBay prices. Their customer service is also notoriously bad and they are rude when you communicate with them. Avoid.

Bigboycollectibles is awesome my item… Bigboycollectibles is awesome my item shipped in 1 day im still waiting for it now but i only ordered it 2 days ago I will definitely order off this site again.

They took my money but never delivered my stuff... I have to say I was not very happy with my experience. My 2 stars is only because I haven't dealt with this company in the past but here is my experience. I pre-ordered a product in June. The product hit a lot of store shelves sometime Between September and October. I got no word from them. I finally checked their site and the product wasn't even listed any more. I ordered the same product two days ago from a competitor and its already being shipped. It would have been nice for them to give me some kind of notice that the product was delayed or they weren't carrying it so I could get my money back. Seemed a bit shady to me.

Great seller Great seller. Good quality product. Fast shipping. Thank you.