Big Boy Collectibles

P.O. Box 140293, 11214, Brooklyn, United States
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3.55
Based on 20 Reviews

5

60.00%

4

0.00%

3

5.00%

2

5.00%

1

30.00%
About Big Boy Collectibles

Big Boy Collectibles carries a large selection of action figures, collectibles, statues, and comic books and more, from the top companies in the toy industry. We also offer hassle free pre-order items and fast shipping!

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Kim C.
GB

Very happy with Big Boy Collectibles Very happy with the quality of the figures I ordered and the care that was taken to ship them to me. I'm differently recommending Big Boy Collectibles to my collector friends.

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Aaron York
GB

I love this store I love this store! The prices dont gouge your pockets, & the shipping is reasonable.

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BJ Ash
GB

Awesome Awesome, they were super fast with delivery and very careful with my product

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Michael Saperstein
GB

0 stars isn’t an option or they’d get 0! I’m giving them 1 star because 0 isn't an option, first I paid for 1 day shipping on a Thursday night, they didn’t process my item in time to send it out on Friday despite sending me 2 separate emails and a text all confirming my item “had shipped” and “your order is on its way” with tracking numbers. When I called the company to find out why on Monday the item that had been “shipped” the previous Friday was still waiting for ups pickup. Jose V tried to tell me that they don’t offer 1 day shipping, basically calling me a liar when I told him I paid for 1 day shipping, I emailed a screenshot of their website with the more expensive option for 1day. Jose got quiet real fast and put Kim on the line (either the supervisor or owner). Kim’s customer service response was basically tothreaten to cancel the order because I was being difficult, she said that the order had only been processed even admitted that they made a mistake by sending me emails and said that she would have a talk with her shipping department because “people like you read to much into the email saying it’s been shipped” but was absolutely unwilling to refund the $2.15 in shipping difference and just continued to say you’re being difficult so I’ll just cancel your order and you can get your money refunded. With all the other option out there I wouldn’t ever use them again or recommend them to my worst enemy, I feel like the charged me a more expensive shipping charge then they actually used (charged for 1 day paid for normal) and pocketed the difference for a bit of extra revenue, scammers and scalpers, nothing more. I’m sure they’ll respond with som B.S. and have a completely different story but luckily I have my emails and text as confirmation. **EDIT** according to their response their “sorry I feel this way” but that’s apparently that’s not sorry enough to refund $2.13 after failing to live up to their own policy and charge.

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Hudson Aldous
GB

I can’t say that the company is… I can’t say that the company is perfect, because we ordered toys for children, and everything was fine, and when I advised this service to my brother, they started to have delays and lack of goods, so 3

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