I had a good shopping experience with… I had a good shopping experience with Big Boy collectibles

The works are very knowledgeable but… The works are very knowledgeable but the exchange policy on an unopened package from the online store is a joke. They start counting the exchange the second it arrives at the store. Not when you pick it up. I ordered the wrong part and they wouldn’t let me exchange it. Be wary of purchasing anything here. Better off buying stuff on Amazon.

The customer service is great The customer service is great, the shipping was fast and reliable, and the products arrived in great condition. Definitely check these guys out if you’re searching for a figure online.

Bigboycollectibles is awesome my item… Bigboycollectibles is awesome my item shipped in 1 day im still waiting for it now but i only ordered it 2 days ago I will definitely order off this site again.

They took my money but never delivered my stuff... I have to say I was not very happy with my experience. My 2 stars is only because I haven't dealt with this company in the past but here is my experience. I pre-ordered a product in June. The product hit a lot of store shelves sometime Between September and October. I got no word from them. I finally checked their site and the product wasn't even listed any more. I ordered the same product two days ago from a competitor and its already being shipped. It would have been nice for them to give me some kind of notice that the product was delayed or they weren't carrying it so I could get my money back. Seemed a bit shady to me.