I ordered a brand new sealed Merman… I ordered a brand new sealed Merman masters of the universe for $28 from this site on November 14. I received the item on December 1. When I notified customer service that my item was received open and unsealed Jose V at big boy collectibles wrote that he would not be able to replace my merman. He sent me a return label and stated that i needed to send my item back to get a refund. I never asked for a refund or a return label. All I asked is for what I paid for which is not what I received. Since the item is no longer sealed it has lost all of its future collectors value. He also stated that he was not responsible for the way usps delivers. This is the worst customer service I have ever received and told him my associates and I will no longer do any business with this company. Ridiculous.

I have made 2 orders so far and I'm… I have made 2 orders so far and I'm more than satisfied with the shipping time and each order is well packed. I found my new online toy store.

Fast shipping and excellent customer… Fast shipping and excellent customer service. This is definitely a trusted source for my toy hobby! I made an error on the shipping address of my order and they responded and took care of it on a holiday weekend!

Shipping date delayed several… Shipping date delayed several times...mislead consumer.. didn’t have product on hand to sell...they str not accepting my cancellation...what’s up with this vendor!!!

Never pre order with them! I pre-ordered my item in October. My money was taken almost immediately. I reached out to them for shipment information and was told that my order would be in stock and be shipped in December. It's the middle of December and I still have not heard a received any further information. I definitely won't be buying from them again.