0 stars isn’t an option or they’d get 0! I’m giving them 1 star because 0 isn't an option, first I paid for 1 day shipping on a Thursday night, they didn’t process my item in time to send it out on Friday despite sending me 2 separate emails and a text all confirming my item “had shipped” and “your order is on its way” with tracking numbers. When I called the company to find out why on Monday the item that had been “shipped” the previous Friday was still waiting for ups pickup. Jose V tried to tell me that they don’t offer 1 day shipping, basically calling me a liar when I told him I paid for 1 day shipping, I emailed a screenshot of their website with the more expensive option for 1day. Jose got quiet real fast and put Kim on the line (either the supervisor or owner). Kim’s customer service response was basically tothreaten to cancel the order because I was being difficult, she said that the order had only been processed even admitted that they made a mistake by sending me emails and said that she would have a talk with her shipping department because “people like you read to much into the email saying it’s been shipped” but was absolutely unwilling to refund the $2.15 in shipping difference and just continued to say you’re being difficult so I’ll just cancel your order and you can get your money refunded. With all the other option out there I wouldn’t ever use them again or recommend them to my worst enemy, I feel like the charged me a more expensive shipping charge then they actually used (charged for 1 day paid for normal) and pocketed the difference for a bit of extra revenue, scammers and scalpers, nothing more. I’m sure they’ll respond with som B.S. and have a completely different story but luckily I have my emails and text as confirmation. **EDIT** according to their response their “sorry I feel this way” but that’s apparently that’s not sorry enough to refund $2.13 after failing to live up to their own policy and charge.

I can’t say that the company is… I can’t say that the company is perfect, because we ordered toys for children, and everything was fine, and when I advised this service to my brother, they started to have delays and lack of goods, so 3

Shipping date delayed several… Shipping date delayed several times...mislead consumer.. didn’t have product on hand to sell...they str not accepting my cancellation...what’s up with this vendor!!!

The customer service is great The customer service is great, the shipping was fast and reliable, and the products arrived in great condition. Definitely check these guys out if you’re searching for a figure online.

Problematic business practices They don’t use unique pictures for their items, so you’re likely to receive an item in worse condition than what you see on their website. They also send everything in a mailer and not a box, so it’s likely to arrive broken since not properly protected for shipping. In addition they sometimes sell figures that have undisclosed reproduction parts. They sell them as complete and authentic and charge above eBay prices. Their customer service is also notoriously bad and they are rude when you communicate with them. Avoid.