poor service Canceled order after they said it wasn't in stock (12 hrs after placing order) according to their website policy, which is in writing. Waited 4 days to get an email that said I should have never received the email nor should my account have the same info on it as it was in stock, and was ready to ship. My account was updated to ready to ship. Next morning received another email with tracking number for fedex but the tracking link given was for UPS. After figuring out how it was shipped. checked tracking info. Item was sent out after 24hrs from the time that the cancel order had been sent to them, and 4 days earlier then when I got any tracking info. Called fedex and had the item stopped refused and sent back to company. Called company and gave them the case number for the stopped package. Waiting for refund still...

GOsatellite and Nfusion rock! I called and was taken care of by Robert. He sold me a Nfusion HD with a wireless bridge. It's an awesome receiver with an amazing picture quality!!

GOSatellite is really bad in terms of shipping, customer service and quality products They are saying that there is nothing illegal on there, just FTA, if you want to consider a purchase to watch private channels, do not buy on this company, I received my equipment in 2 different days, even if I did 1 purchased. One day for the dish and the other day for the receiver. The dish had greasy fingerprints on it, the quality was too bad. The receiver is working fine so far, but I had to buy another dish and 1 switch, the switch they gave me did not work. I asked them to refund, they told me no refunds, no nothing. If something is wrong send it back to us at your own cost. Recommended: NO

Received used devise I ordered a new Sonicview 8000HD receiver but I a received a defective unit, more than one year old, with illegal software (hacked). Originally, I requested replacement and after lengthy communication GoSatellite.com offered a RMA requiring me to pay about $25 for shipping. I am no longer interested to receive any goods from this supplier and I am seeking a complete refund. I will never again place an order at GoSatellite.com.

Defective equipmment, poor customer service I recieved my ultra 500 defective and when ive tried several times to contact them to get an RMA number to do a return when i finally got my RMA number it was too late. It was past the time period for return or exchange. Everytime I told them it was defective they were rude and also said i didnt know what i was doing even though all i did was press on and you could clearly see the item was defective due to the fuzzy background, when i had them talk to my professional insatller who had been doing his job for over ten yrs they even said he didnt know what he was doing. All around just a poor company and i would never do business with them again. The return or exchange policy stinks! Complete wast of time when you should have sent me a good product. I actally purchased a new FTA reciever from another company. Thanks but no thanks gosattelite. I should have read your poor reviews before i bought from you.