Out to part you from your wallet It seems they are never going to stock parts for the Airfield warbirds. My first 1450mm P51D was in good order outof the box barring the poor choice of hardware on Airfield's part. 10th flight the flap hinges failed in flight blessfully landing proceeded without incident. Numerous conversations with support left me to do field repairs to an otherwise new airframe, photos sent proving no bad landings, wing contact or the like occured. I purchased a second from Raidentech, just to find they are merely a second face of Nitroplanes. The second P51D arrived with large punctures in the bottoms of both wings. Support said to choose the parts from the parts list, yet they have no inventory of the parts, so I countered with the offer to purchase a 3rd arf at the kit price,and I pay the shipping...a cost to them less than the wing set.....still no response.

Bad service Order is incomplete, every day they keep saying they will send it and they don't

HUGE Disappointment for my Son's Graduation The blade holder on my son's AT-6 Texan broke on his first landing and we have been waiting for nearly a year to fly the plane for the second time. NitroPlanes has the absolute worst customer support I have ever encountered. The AT-6 was an 8th grade graduation gift and purchasing it from NitroPlanes has turned this "gift" into a huge disappointment for my son, spanning over a year! DO NOT BUY CHEAP CHINESE PRODUCTS FROM NITROPLANES!!! They have no concept what customer support means; making empty promise upon empty promise along with empty apologies. Next step is a letter to the Better Business Bureau!

Horrible electronics I got on of the P-51 Mustangs for Christmas in 2010, it looked good at first. When I took it outside and turned it on, the stupid receiver re-wired itself completly! It took it to the nearest hobby shop to get it fixed, then it was fine. When I turned it on a few months later, it re-wired itself again! I'm hopefully getting a good receiver from Spektrum and binding it to my Dx5e transmitter, and it should fly if the servos don't burn in mid-flight.I'm thinking of replacing ALL of the electronics, just in case. And by the way, I looked closely at one of the video reviews of one of their P-51's, and all the guys there were holding the JR 11x radios! They were putting trustworthy radio equipment instead of using their own! That right there shows that they don't even rely on their own electronics because they know it themselves that it's faulty! And one of them always says, "Just so you guys know, I'll be flying on the Dx8, just because it's the transmitter I like to use." And their warranty states that you have to ship it within 30 days UNOPENED or else you'll void it. That means that you can't even turn the stupid product on to make sure that it works! They don't care about quality, they just put up good pictures, adds, and rewiews ( If anyone posts them, it'll be nitroplanes). Good job, nitroplanes! A really good business you've got there, it seems like the distributor Horizon Hobby and Hobbico have beat you with quality and money. They're successful because they CARE ABOUT THEIR CUSTOMERS!!!!

YOU GET WHAT YOU PAY FOR Bought a Waco from Nitroplanes at a AMA show could not beat the price of the plane. That's where the good stuff ends. Assembled the plane and was carrying to the car for the maiden flight by the upper wing and the rest of the airplane fell away. The weight of the airplane minus the battery, was too much for the junk plastic wing brackets. I called Nitro customer service and they said no problem they would sent me another wing set .That was a month ago have tried to contact them via email no response, tried calling and only can get "due to high volume please call later" for the last week. Careful with this company you may get what you pay for . I'm shopping somewhere else now