Horrible electronics I got on of the P-51 Mustangs for Christmas in 2010, it looked good at first. When I took it outside and turned it on, the stupid receiver re-wired itself completly! It took it to the nearest hobby shop to get it fixed, then it was fine. When I turned it on a few months later, it re-wired itself again! I'm hopefully getting a good receiver from Spektrum and binding it to my Dx5e transmitter, and it should fly if the servos don't burn in mid-flight.I'm thinking of replacing ALL of the electronics, just in case. And by the way, I looked closely at one of the video reviews of one of their P-51's, and all the guys there were holding the JR 11x radios! They were putting trustworthy radio equipment instead of using their own! That right there shows that they don't even rely on their own electronics because they know it themselves that it's faulty! And one of them always says, "Just so you guys know, I'll be flying on the Dx8, just because it's the transmitter I like to use." And their warranty states that you have to ship it within 30 days UNOPENED or else you'll void it. That means that you can't even turn the stupid product on to make sure that it works! They don't care about quality, they just put up good pictures, adds, and rewiews ( If anyone posts them, it'll be nitroplanes). Good job, nitroplanes! A really good business you've got there, it seems like the distributor Horizon Hobby and Hobbico have beat you with quality and money. They're successful because they CARE ABOUT THEIR CUSTOMERS!!!!

WORST CUSTOMER SERVICE EVER My plane came with damage inside the box, outer box in perfect condition. I sent pictures, I was told they would replace the plane and ship me a new one at no charge BUT I must return the damaged plane and pay the freight. You send out damaged goods and expect the customer to pay to get it replaced. NOT NOW AND NEVER AGAIN FROM ME OR OUR FLYING CLUB! IRS HAS BETTER SERVICE!

Customer service not good Bought a Dynam BF109, kit is good and plane assembled as advertised. The plane was purchased 11-29-13 as a Christmas gift. Just got around to assembling the plane, pulled the Supermate DC6 battery charger out and it was broken. I called customer support and got, past 30 days, your problem. All I wanted was an exchange, nothing else. I and the group I fly with will not be buying from this company again. 2/20/13

Very bad customer service! I bought a 1400mm Airfield P51 that was damaged. I tried to get them to replace it and I got the run around with them. They told me to send pictures of the box and the damaged plane, which I did. I filled out their trouble ticket numerous times. I received emails telling me they were going to fix the problem. They never did. Avoid these roaches! They need to go out of business. I'll never do business with them again!!!

Bad Attitude, unresponsive, shaddy, Don't care about customers This company will be going out of business soon in my opinion. They do not give a darn about customers. In fact I have read on several blogs that if you don't do what they want or complain too much they will black list you,,,, yes thats what I said. They will cancel your account and not "allow" you to give them your money. That will teach those pesky customers that pay they bills, the employees and keeps the company in business. Neat way to do business don't you think, fire all of your customers because they complain about your terrrible service. Keep in mind they also go by the name Raidentech and some others as well so be careful. These guys are bad, don't be fooled by their cheap prices. They are the very definition of "You get what you pay for" and in their case it is nothing but problems. I don't trust them and will never order from them again, no matter how cheap the product. I am flying my plane finally after 10 weeks of hastles and delays and countless hours on the phone to get things right. Never again. They can take their attitude, poor service and products right back to China.