The website would not accept my email The website would not accept my email, password or giftcard number. All in all, a totally bad experience i do not want to have again. I will never use Powell's City of Books again. Take my gift card and do whatever it is you do with them to make them unusable. All my friends will hear about this horrible service.

Powell's Bookstore is the worst Powell's Bookstore is the absolute worst online business you can imagine. They take your money and fail to send you books. They do not reply to emails. The link they provided to follow my order was a bad link. The web site will not let me log into their Web Site or change my password. They have convinced me to go back to Amazon, which is very sad.

Their website absolutely sucks for booksellers Their website absolutely sucks. After about 2 minutes of entering ISBNs of books to sell, it times out so that you have to start all over. If you don't completely finish your transaction in about 5 minutes, you have to start over. It's ridiculous.

Not great for Canadians My order shipped on july 16 and did not received yet, wrote them a message and told me to wait another two months. They did not want to give me a refund ( i would of sent the books back when i got them ) i live in canada. Just a bit disappointing.

Not the store it used to be! I’m saddened that this formerly indie bookstore has franchised, and it is nothing like it used to be 20 years ago. There selections are mostly new books, few vintage on their shelves. Further DON’T EVER TAKE YOUR USED BOOKS TO SELL THERE! You’ll get a better deal by putting them on eBay. They no longer redeem your old books for cash or credit, they only give in-store credit now, and the amount they offer on credit for your old books is insulting. I used to love shopping at Powells City of Books, but I won’t give them my business any longer. There are better indie bookstores out there that have quality books, quality service, and truly care about the customer.