Mad customer in Georgia!!! This was my first time ordering from this company and it will be my last. Sent me email saying my books had shipped on the 27 of November it's been three weeks and still no books. I want be ordering from this company ever again I've been tracking my books and the books are still sitting in same spot and haven't moved I don't know if I'm ever going to receive the books that I order.

Not the store it used to be! I’m saddened that this formerly indie bookstore has franchised, and it is nothing like it used to be 20 years ago. There selections are mostly new books, few vintage on their shelves. Further DON’T EVER TAKE YOUR USED BOOKS TO SELL THERE! You’ll get a better deal by putting them on eBay. They no longer redeem your old books for cash or credit, they only give in-store credit now, and the amount they offer on credit for your old books is insulting. I used to love shopping at Powells City of Books, but I won’t give them my business any longer. There are better indie bookstores out there that have quality books, quality service, and truly care about the customer.

Powell's Bookstore is the worst Powell's Bookstore is the absolute worst online business you can imagine. They take your money and fail to send you books. They do not reply to emails. The link they provided to follow my order was a bad link. The web site will not let me log into their Web Site or change my password. They have convinced me to go back to Amazon, which is very sad.

RIP OFF Book Buyback - DO NOT SELL YOUR USED BOOKS TO POWELLS This review is in relation to the used book buyback program and does not reflect on any physical location. As a graduate student I amassed numerous books over the years which I no longer required. Selling them was a prime means to attain extra cash as well as provide a MUCH cheaper alternative for other students or those who require certain texts for various courses. I am sorry to say I decided to sell any books to Powell's. I was quoted a specific amount online prior to shipment and return and had to wait several weeks only to receive almost half of the amount promised. This amounts to a rip off. All of the books I submitted were used but in adequate condition and in similar condition to other online buyback book programs which I recently used. I sold books to: TextbookRush Textbooks.com sellbackyourBook.com Textbook Maniac ...and receive the EXACT quoted amount for all orders. In fact, I sold several orders to Textbook Rush and received the exact amount quoted and payment was received almost immediately. Powells delayed payment even after 10 days. The order was received by UPS on 04/07 and even after 10 days I received ZERO response. I had to email on two occasions before finally recieving payment which was reduced by almost half the quoted amount. Do yourself a favor - AVOID Powells for reselling used books. You will get ripped off compared to all the other buyback programs available and listed online. Not one of the other vendors ripped me off on the quoted amount and paid me immediately through PayPal. Powells delays and uses some felonious unaccountable and non-transparent means of accessing a book's value. Seems like the principal criteria is to save Powell's money irrespective of the book's actual condition. Sell to TextbookRush and get paid exactly what was quoted and on time. This review in regards to Order Confirmation number# 11493617

I ordered a book from Powell's to be… I ordered a book from Powell's to be sent to Australia and it arrived just about right on time. Reasonably fast delivery and the price on the book was absolutely fantastic! The book I bought here cost only one tenth of what it was advertised on other websites! Great customer service when I sent queries. Used book arrived in really good condition, basically like new, I was very very happy with it. It goes without saying, I highly recommend Powell's! Thank you Powell's 😊