Not the store it used to be! I’m saddened that this formerly indie bookstore has franchised, and it is nothing like it used to be 20 years ago. There selections are mostly new books, few vintage on their shelves. Further DON’T EVER TAKE YOUR USED BOOKS TO SELL THERE! You’ll get a better deal by putting them on eBay. They no longer redeem your old books for cash or credit, they only give in-store credit now, and the amount they offer on credit for your old books is insulting. I used to love shopping at Powells City of Books, but I won’t give them my business any longer. There are better indie bookstores out there that have quality books, quality service, and truly care about the customer.

Mad customer in Georgia!!! This was my first time ordering from this company and it will be my last. Sent me email saying my books had shipped on the 27 of November it's been three weeks and still no books. I want be ordering from this company ever again I've been tracking my books and the books are still sitting in same spot and haven't moved I don't know if I'm ever going to receive the books that I order.

Thank You for your professionalism Today saw the funeral of a friend and colleague of mine,who sadly passed a few weeks ago. I attended the funeral as part of WYP in the capacity of friend and colleague. The funeral numbers exceeded in excess of 250 people, with some real sensitivities to manage and get things right for the family. The service was attended by WYP, Chief Constable John Robins and a number of other senior officers as part of his team. Comment was made throughout regarding the WYP guard of honour at the church and the professionalism and etiquette of Melia Powell’s and the fact everything ran so smoothly. The funeral Directors, Merv Pemberton and Dean Newton were exceptional at such a sad time. Thank you for making this a day to remember, for all the right reasons. Your staff are a credit to yourselves at Melia Powell’s. Thank you !!

Just another book seller Instead of rating the quality of their books (acceptable, good, very good, like new) they just use the term 'standard' to cover everything. Previously, you could depend upon Powell books to do a superb job of packaging your books so that they'd arrive in pristine condition. The purchase I just got from them lacked sufficient protective material to keep the books from sliding and tumbling about, during their journey to me. There's nothing special about Powell books anymore. They're just another seller of books.

SKETCHY AS CAN BE !!! My books that they purchased from me, were delivered last week and I still have yet to receive payment, an email or any kind of communication. Would not recommend sending them books to be bought. And I know for certain it was signed for by a guy named Scott on the 18th of March.