Not the store it used to be! I’m saddened that this formerly indie bookstore has franchised, and it is nothing like it used to be 20 years ago. There selections are mostly new books, few vintage on their shelves. Further DON’T EVER TAKE YOUR USED BOOKS TO SELL THERE! You’ll get a better deal by putting them on eBay. They no longer redeem your old books for cash or credit, they only give in-store credit now, and the amount they offer on credit for your old books is insulting. I used to love shopping at Powells City of Books, but I won’t give them my business any longer. There are better indie bookstores out there that have quality books, quality service, and truly care about the customer.

Their shopping cart stalls on Paypal Their on line shopping cart is not accepting Paypal, after I meticulously filled in every box of info, I clicked paypal button and blank page appears stateing "missing token" nothing else..dead..stuck So I set up an account, put in all my address info in have everything in my shopping cart (1 new and 4 used books) select paypal then press continue and nothing happens except continue button turns grey.. no useful help options or FAQS about this either, extremely lame! Using a Dell PC, Windows 10 and current Firefox -no problems with any other on line vendors accepting Paypal

Thank You for your professionalism Today saw the funeral of a friend and colleague of mine,who sadly passed a few weeks ago. I attended the funeral as part of WYP in the capacity of friend and colleague. The funeral numbers exceeded in excess of 250 people, with some real sensitivities to manage and get things right for the family. The service was attended by WYP, Chief Constable John Robins and a number of other senior officers as part of his team. Comment was made throughout regarding the WYP guard of honour at the church and the professionalism and etiquette of Melia Powell’s and the fact everything ran so smoothly. The funeral Directors, Merv Pemberton and Dean Newton were exceptional at such a sad time. Thank you for making this a day to remember, for all the right reasons. Your staff are a credit to yourselves at Melia Powell’s. Thank you !!

Was very disappointed Was very disappointed. I ordered a book that was time sensitive and paid for next-day delivery. Two days later, I received an email saying my order was canceled due to no inventory. While I could have procured the book elsewhere in time, it is now too late.

Mad customer in Georgia!!! This was my first time ordering from this company and it will be my last. Sent me email saying my books had shipped on the 27 of November it's been three weeks and still no books. I want be ordering from this company ever again I've been tracking my books and the books are still sitting in same spot and haven't moved I don't know if I'm ever going to receive the books that I order.