Powell's Bookstore is the worst Powell's Bookstore is the absolute worst online business you can imagine. They take your money and fail to send you books. They do not reply to emails. The link they provided to follow my order was a bad link. The web site will not let me log into their Web Site or change my password. They have convinced me to go back to Amazon, which is very sad.

Well known indie bookchain Well known indie bookchain, now located in the Pacific Northwest. I've never had any difficulties ordering items from the web from them. They were early pioneers of e-commerce, before the 'big gorrila'. Their strength is new and used books, especially academic and scientific publications. This family owned company is a well known collector of used books in North America.

I sell A LOT of books....I mean… I sell A LOT of books....I mean literally TONS of books! Until about 8 months ago Powell's was great to work with. Then, something changed and now their website is pure crap....and they're not doing a thing about it. Input books to sell, accept the offer....and the site "times out". Re-input the same books and now the site will only take about 2/3 of them...accept anyways (just to salvage your time) and the site times out. Re-input for the third time (same reason as before) and ANOTHER 1/3 is rejected.........and it times out. Until Powell's gets out of the stone ages and upgrades/fixes their site......I'm not working with them. I'd advise anybody not to waste their time here!

Powells is one of my favorite things… Powells is one of my favorite things about living in Portland. Used to love getting lost for hours among the endless bookshelves. Now, during the lockdown, love the fact that I can order reading material on their website, and (almost completely) avoid Amazon. Getting ready to place another order today!

Terrible business practices Terrible business practices. I recognize that in order to make money selling used books you need to get them for a decent price. However, this place is a gold mine. It's not just that they pay insultingly low prices for your books, it's that they're rude to you while they're doing it. They truly act like they're doing you a favor, and forget that without you selling back your books, they would be out of business. What's worse is that they have aggressively put every other mom-and-pop bookstore in the area out of business. Portland used to have a thriving used bookstore presence but Powell's has driven their competition completely out of existence. And they ripped off their customers with a contemptuous eye-roll while doing it. There are alternatives, albeit mostly online (Thanks in part to the business practices of companies like Powell's). I get that there is a thrill in hunting through thousands of books in order to find a diamond in the rough, but for ethical reasons, I will be going elsewhere in the future. Don't waste your time.