Thank You for your professionalism Today saw the funeral of a friend and colleague of mine,who sadly passed a few weeks ago. I attended the funeral as part of WYP in the capacity of friend and colleague. The funeral numbers exceeded in excess of 250 people, with some real sensitivities to manage and get things right for the family. The service was attended by WYP, Chief Constable John Robins and a number of other senior officers as part of his team. Comment was made throughout regarding the WYP guard of honour at the church and the professionalism and etiquette of Melia Powell’s and the fact everything ran so smoothly. The funeral Directors, Merv Pemberton and Dean Newton were exceptional at such a sad time. Thank you for making this a day to remember, for all the right reasons. Your staff are a credit to yourselves at Melia Powell’s. Thank you !!

Just another book seller Instead of rating the quality of their books (acceptable, good, very good, like new) they just use the term 'standard' to cover everything. Previously, you could depend upon Powell books to do a superb job of packaging your books so that they'd arrive in pristine condition. The purchase I just got from them lacked sufficient protective material to keep the books from sliding and tumbling about, during their journey to me. There's nothing special about Powell books anymore. They're just another seller of books.

Powells is one of my favorite things… Powells is one of my favorite things about living in Portland. Used to love getting lost for hours among the endless bookshelves. Now, during the lockdown, love the fact that I can order reading material on their website, and (almost completely) avoid Amazon. Getting ready to place another order today!

Their shopping cart stalls on Paypal Their on line shopping cart is not accepting Paypal, after I meticulously filled in every box of info, I clicked paypal button and blank page appears stateing "missing token" nothing else..dead..stuck So I set up an account, put in all my address info in have everything in my shopping cart (1 new and 4 used books) select paypal then press continue and nothing happens except continue button turns grey.. no useful help options or FAQS about this either, extremely lame! Using a Dell PC, Windows 10 and current Firefox -no problems with any other on line vendors accepting Paypal

Not great for Canadians My order shipped on july 16 and did not received yet, wrote them a message and told me to wait another two months. They did not want to give me a refund ( i would of sent the books back when i got them ) i live in canada. Just a bit disappointing.