Powell's did not pay me for the books I… Powell's did not pay me for the books I sent them for buyback. In fact, once the books were in the mail (using their label) I never heard from them again. I would recommend using one of the other buyback companies. This is not a business Powell's should be in. Had they been more expensive books, I would be furious.

Their shopping cart stalls on Paypal Their on line shopping cart is not accepting Paypal, after I meticulously filled in every box of info, I clicked paypal button and blank page appears stateing "missing token" nothing else..dead..stuck So I set up an account, put in all my address info in have everything in my shopping cart (1 new and 4 used books) select paypal then press continue and nothing happens except continue button turns grey.. no useful help options or FAQS about this either, extremely lame! Using a Dell PC, Windows 10 and current Firefox -no problems with any other on line vendors accepting Paypal

Mad customer in Georgia!!! This was my first time ordering from this company and it will be my last. Sent me email saying my books had shipped on the 27 of November it's been three weeks and still no books. I want be ordering from this company ever again I've been tracking my books and the books are still sitting in same spot and haven't moved I don't know if I'm ever going to receive the books that I order.

I sell A LOT of books....I mean… I sell A LOT of books....I mean literally TONS of books! Until about 8 months ago Powell's was great to work with. Then, something changed and now their website is pure crap....and they're not doing a thing about it. Input books to sell, accept the offer....and the site "times out". Re-input the same books and now the site will only take about 2/3 of them...accept anyways (just to salvage your time) and the site times out. Re-input for the third time (same reason as before) and ANOTHER 1/3 is rejected.........and it times out. Until Powell's gets out of the stone ages and upgrades/fixes their site......I'm not working with them. I'd advise anybody not to waste their time here!

Ordered a book by James Fenimore Cooper… Ordered a book by James Fenimore Cooper and 5 days later the said they "discovered" that they do not have the book after all and the order is now closed. I suspect they realized they may have listed the book too cheaply and it will mysteriously as appear later ar a much higher price. I will not do business with this company ever again.