Powells is one of my favorite things… Powells is one of my favorite things about living in Portland. Used to love getting lost for hours among the endless bookshelves. Now, during the lockdown, love the fact that I can order reading material on their website, and (almost completely) avoid Amazon. Getting ready to place another order today!

Powell's did not pay me for the books I… Powell's did not pay me for the books I sent them for buyback. In fact, once the books were in the mail (using their label) I never heard from them again. I would recommend using one of the other buyback companies. This is not a business Powell's should be in. Had they been more expensive books, I would be furious.

I ordered a book from Powell's to be… I ordered a book from Powell's to be sent to Australia and it arrived just about right on time. Reasonably fast delivery and the price on the book was absolutely fantastic! The book I bought here cost only one tenth of what it was advertised on other websites! Great customer service when I sent queries. Used book arrived in really good condition, basically like new, I was very very happy with it. It goes without saying, I highly recommend Powell's! Thank you Powell's 😊

Powell's Bookstore is the worst Powell's Bookstore is the absolute worst online business you can imagine. They take your money and fail to send you books. They do not reply to emails. The link they provided to follow my order was a bad link. The web site will not let me log into their Web Site or change my password. They have convinced me to go back to Amazon, which is very sad.

Terrible business practices Terrible business practices. I recognize that in order to make money selling used books you need to get them for a decent price. However, this place is a gold mine. It's not just that they pay insultingly low prices for your books, it's that they're rude to you while they're doing it. They truly act like they're doing you a favor, and forget that without you selling back your books, they would be out of business. What's worse is that they have aggressively put every other mom-and-pop bookstore in the area out of business. Portland used to have a thriving used bookstore presence but Powell's has driven their competition completely out of existence. And they ripped off their customers with a contemptuous eye-roll while doing it. There are alternatives, albeit mostly online (Thanks in part to the business practices of companies like Powell's). I get that there is a thrill in hunting through thousands of books in order to find a diamond in the rough, but for ethical reasons, I will be going elsewhere in the future. Don't waste your time.