SKETCHY AS CAN BE !!! My books that they purchased from me, were delivered last week and I still have yet to receive payment, an email or any kind of communication. Would not recommend sending them books to be bought. And I know for certain it was signed for by a guy named Scott on the 18th of March.

Powells is one of my favorite things… Powells is one of my favorite things about living in Portland. Used to love getting lost for hours among the endless bookshelves. Now, during the lockdown, love the fact that I can order reading material on their website, and (almost completely) avoid Amazon. Getting ready to place another order today!

Dishonest merchant -- keeps making… Dishonest merchant -- keeps making promises they don't keep with regards to book conditions, buying of used books, etc. Constantly change their own polices and then fail to follow said policies. We can no longer trust them, and their book selection seems to get worse and worse (they rarely if ever have books I'm looking for in stock, when nearly every other seller DOES have them in stock). Not worth the hassle with the slowwwwwwwww website either. Powells used to be ok to good; now they can't be trusted -- but aren't (yet) as sketchy as most Amazon 3rd party sellers. And Powells was smart enough to stop selling on Amazon, so maybe there is a very very faint hope they will finally improve their company, stop telling lies to customers, and make a genuine comeback... but sadly we've had to move on to more honest sellers who don't tell lies. We refuse to put up with blatant lies, so we will never use or visit Powells again.

Their website absolutely sucks for booksellers Their website absolutely sucks. After about 2 minutes of entering ISBNs of books to sell, it times out so that you have to start all over. If you don't completely finish your transaction in about 5 minutes, you have to start over. It's ridiculous.

The website would not accept my email The website would not accept my email, password or giftcard number. All in all, a totally bad experience i do not want to have again. I will never use Powell's City of Books again. Take my gift card and do whatever it is you do with them to make them unusable. All my friends will hear about this horrible service.