Powell's did not pay me for the books I… Powell's did not pay me for the books I sent them for buyback. In fact, once the books were in the mail (using their label) I never heard from them again. I would recommend using one of the other buyback companies. This is not a business Powell's should be in. Had they been more expensive books, I would be furious.

The website would not accept my email The website would not accept my email, password or giftcard number. All in all, a totally bad experience i do not want to have again. I will never use Powell's City of Books again. Take my gift card and do whatever it is you do with them to make them unusable. All my friends will hear about this horrible service.

Their shopping cart stalls on Paypal Their on line shopping cart is not accepting Paypal, after I meticulously filled in every box of info, I clicked paypal button and blank page appears stateing "missing token" nothing else..dead..stuck So I set up an account, put in all my address info in have everything in my shopping cart (1 new and 4 used books) select paypal then press continue and nothing happens except continue button turns grey.. no useful help options or FAQS about this either, extremely lame! Using a Dell PC, Windows 10 and current Firefox -no problems with any other on line vendors accepting Paypal

Thank You for your professionalism Today saw the funeral of a friend and colleague of mine,who sadly passed a few weeks ago. I attended the funeral as part of WYP in the capacity of friend and colleague. The funeral numbers exceeded in excess of 250 people, with some real sensitivities to manage and get things right for the family. The service was attended by WYP, Chief Constable John Robins and a number of other senior officers as part of his team. Comment was made throughout regarding the WYP guard of honour at the church and the professionalism and etiquette of Melia Powell’s and the fact everything ran so smoothly. The funeral Directors, Merv Pemberton and Dean Newton were exceptional at such a sad time. Thank you for making this a day to remember, for all the right reasons. Your staff are a credit to yourselves at Melia Powell’s. Thank you !!

Not great for Canadians My order shipped on july 16 and did not received yet, wrote them a message and told me to wait another two months. They did not want to give me a refund ( i would of sent the books back when i got them ) i live in canada. Just a bit disappointing.