EXCELLENT online experience!! I'm SO thankful this site showed up in my search for Living Dead Dolls. The prices were the best that I've found! I was impressed with the selection and absolutely surprised by the packaging and SPEED of delivery! Seriously...one of the most positive online shopping experiences I've had!!

Great service! Ordered aBatman hoodie, but wasn't happy with the logo placement. They shipped a replacement right away and it looks great!

AWFUL. I ordered something, didn't refund all my $ and didn't tell me why at all. This is customer service??? Seriously?? I will NEVER buy anything from this shady company again. They wait until customers click things that are listed as "in stock" to not inform them that it is really out of stock. Then not only do they not refund all of your money, they don't tell you why! I have never dealt with such terrible service.

Amazing Site! Amazing Product! Amazing Service! I just ordered the greatest thing: A Soft Kitty song tshirt from urban-collector.com They were fantastic! I got the shirt right away and am looking forward to ordering from them in the future! They have so many great things on their site, it's going to be my main holiday shopping site!

Awesome experience! Will definately be back for more. I recently ordered My Princess Bride limited Edition swords from Urban Collector and I guarantee you I will be ordering from them again in the future. Not only did they beat the competition on price, but the customer service was thru the roof. There was an issue/delay with the manufacturer that was completely out of Urban Collectors control. Not only did Jeff respond promptly to all of my emails and phone calls, but he was proactive in finding the solution and resolving my issue. I now have my products which are amazing and exactly as described. I also have an appreciation for Urban Collector as they did exactly what they said and more. They have a customer for life. Its tough to find someone to not only keep their word, but to do so without prodding and also to put up with me bothering them (They did so with a smile). There aren't enough Stars for me to rate them here.