Illigitament Musictoyz.com doesn't answer any forms of communication, at least for me. I've tried phone calls, Facebook messenger, and email to no avail. Ordered some pickups a week ago and simply wanted a status and tracking number. I feel like my time, money and trust was wasted here. I'll see what happens, but the gross negligence demonstrated by Musictoyz.com is unprofessional and a waste of time for musicians.

Poor Communication Music Toys was unable to fulfill my order. They marked my order as cancelled but did not initiate refund nor did they respond to my many requests for update. After reading several negative reviews regarding bad business practices, I filed a dispute with PayPal to assist in receiving a refund.

A little to sarcastic for my liking I bought a distortion pedal from them that never arrived. I contacted them and they finely sent me another but before I could tell them it had arrived I noticed there reply to my original query which read "Im glad we broke our backs to get you another at our cost" which I thought was sarcastic, and accusatory as if I now had 2 which I don't. If I can get my items elsewhere then I will.

Caveat Emptor! Terrible Customer Service and False Claims. I've had issues with this company in the past - specifically, they advertised items as being in stock when they clearly weren't - and went against my better judgment and attempted to order an item from them once again. It's an item that typically has a waiting list and I just should have known better. Shame on me. Same experience. They sent me an order confirmation and quickly and conveniently took my money, but no communication after nearly two weeks. When I inquired into the status via email - you got it - no response. After reading other reviews, I see that this is not an uncommon pattern for them, so it's not just me. I just filed a claim with my bank for a refund as I am no longer interested in dealing with Musictoyz in any fashion. Be careful when ordering or avoid them entirely so as to sidestep any potential unpleasantries.

They don't tell you the truth Ordered an item on Sat. When it didn't ship by Tues used their online chat. They stated that they would ship at 5pm and I would have it before Friday. They printed a label but didn't ship. Finally on Sat the post office had a record that the item was received for shipment on Friday. They lied through their teeth. I can't deal with people like that.