No communication and customer service skills You can request the support as many times as you are willing to waste your time doing it. They still will not respond. WORST SELLER+HORRIBLE CUSTOMER SERVICE!

Poor Communication Music Toys was unable to fulfill my order. They marked my order as cancelled but did not initiate refund nor did they respond to my many requests for update. After reading several negative reviews regarding bad business practices, I filed a dispute with PayPal to assist in receiving a refund.

Ordered a Van Zandt pickup UK shipping… Ordered a Van Zandt pickup UK shipping a week ago, order still awaiting fulfilment, made three attempts of communication with Musictoyz over the last week on when the order will be fulfilled with no response (two on website, one on Reverb). If they need to make the pickup then let me know, at least I would know it's on the way and that I don't have to tell my bank. Order ID #34497 if anyone cares.

They don't tell you the truth Ordered an item on Sat. When it didn't ship by Tues used their online chat. They stated that they would ship at 5pm and I would have it before Friday. They printed a label but didn't ship. Finally on Sat the post office had a record that the item was received for shipment on Friday. They lied through their teeth. I can't deal with people like that.

Illigitament Musictoyz.com doesn't answer any forms of communication, at least for me. I've tried phone calls, Facebook messenger, and email to no avail. Ordered some pickups a week ago and simply wanted a status and tracking number. I feel like my time, money and trust was wasted here. I'll see what happens, but the gross negligence demonstrated by Musictoyz.com is unprofessional and a waste of time for musicians.