A little to sarcastic for my liking I bought a distortion pedal from them that never arrived. I contacted them and they finely sent me another but before I could tell them it had arrived I noticed there reply to my original query which read "Im glad we broke our backs to get you another at our cost" which I thought was sarcastic, and accusatory as if I now had 2 which I don't. If I can get my items elsewhere then I will.

A positive review! Despite all the negative reviews I have seen, I must advise that following a screwed non delivery by USPS (completely their mistake) Teddy has been extremely helpful in re-arranging alternative. My only negative is that he is not always easy to contact but I suspect that can be true of many smaller businesses

5 months and still not received items. I ordered $750 worth of pedals from them, and have not received anything yet. It has been over 5 months now. I have been emailing them about every 2 weeks asking what's going on. Every time I do I get an automated response saying a customer service rep will get back to me in1 business day, but no one has so far. I've contacted my bank and am in the process of doing a charge- back to get my money back so I can finally get these guitar pedals I need. So frustrating!

After 1.5 years still no answer and no refund. Avoid them!!! I've made an order from about maybe 1.5 years ago. At first they kept telling me that they will get the guitar parts from the company and then they would send it to me. Couple months later they send me a tracking number which is almost after a year still showing that the parts never left that post office. Since I've been trying to contact them for a refund with no response what so ever. Avoid them at all costs. A fraud case should be opened about them if possible.

Poor Communication Music Toys was unable to fulfill my order. They marked my order as cancelled but did not initiate refund nor did they respond to my many requests for update. After reading several negative reviews regarding bad business practices, I filed a dispute with PayPal to assist in receiving a refund.