Be Careful These guys put gear on their website for sale that they do not have, and may not be able to get. I placed an order, paid in full for the item (Pay Pal, fortunately) plus 2nd day shipping. Their system sent a confirmation and tracking number and said it shipped, but UPS had no record of it-only that a label had been created. My email asking about it was unanswered, so I called, only to find out that they did not actually have the item, and did not have any prospects of getting it. They refunded my payment immediately, but meanwhile no product nearly a month later, while sitting on my money the whole time. If it seems like they have something you want, be sure to confirm that they actually have it in stock.

Ordered a Van Zandt pickup UK shipping… Ordered a Van Zandt pickup UK shipping a week ago, order still awaiting fulfilment, made three attempts of communication with Musictoyz over the last week on when the order will be fulfilled with no response (two on website, one on Reverb). If they need to make the pickup then let me know, at least I would know it's on the way and that I don't have to tell my bank. Order ID #34497 if anyone cares.

They don't tell you the truth Ordered an item on Sat. When it didn't ship by Tues used their online chat. They stated that they would ship at 5pm and I would have it before Friday. They printed a label but didn't ship. Finally on Sat the post office had a record that the item was received for shipment on Friday. They lied through their teeth. I can't deal with people like that.

Never deal with musictoyz.com. I placed an order that was never fulfilled. They never answered my messages or any contact. I had to place an order case at Paypal.com to get a refund, which really took a month, in order to await for a musictoyz answer, which never happened. The reimbursed me after a looong wait. Nover an apology og any message. Awful service. I will never deal again with them, for sure. My worst fear is that I live in Mexico, and I could not do anything to accuse them of fraud, and my money would vanish in their hands. Thsi review is to prevent you form dealing with them, Thank you.

Worst online music retailer. Ordered a Fuzz Phrase which the website said was in stock on 4/12. It's 5/7 and haven't had any follow up, item hasn't been delivered. I sent an email to customer service 10 days ago, never got a response. They charged my card the day after my order though. These guys are awful. Will never shop here again. This place is completely unreliable, and if you're a professional musician - just skip the hassle and shop somewhere else. The best part of this experience will be after I have my bank reverse the charge, and get my money back.