Alex Jammer
AZNo communication and customer service skills You can request the support as many times as you are willing to waste your time doing it. They still will not respond. WORST SELLER+HORRIBLE CUSTOMER SERVICE!
Gmatik Music
GBOrdered two effect pedals, received one Ordered two effect pedals. In two weeks of sending him emails I finally got on the phone with him. He lied he had them, he lied he was gonna send it asap. In fact, he never had them and he had to back order from manufactures. After almost 3-week wait I asked him to cancel the order few times - never happened. Instead . he sent me ONLY ONE pedal. I spent all day to get in touch with him just to hear, that the other item is OUT OF STOCK. Shameful store, miserable customer care. So messed up, that it must be illegal.
John Harrington
GBEasily the worst customer service ever Easily the worst customer service ever. Buyer beware. They won't answer questions, they won't ship, they won't respond.
Ray Hayley-Barker
GBA positive review! Despite all the negative reviews I have seen, I must advise that following a screwed non delivery by USPS (completely their mistake) Teddy has been extremely helpful in re-arranging alternative. My only negative is that he is not always easy to contact but I suspect that can be true of many smaller businesses
kevin
GBPoor Communication Music Toys was unable to fulfill my order. They marked my order as cancelled but did not initiate refund nor did they respond to my many requests for update. After reading several negative reviews regarding bad business practices, I filed a dispute with PayPal to assist in receiving a refund.