Worst online music retailer. Ordered a Fuzz Phrase which the website said was in stock on 4/12. It's 5/7 and haven't had any follow up, item hasn't been delivered. I sent an email to customer service 10 days ago, never got a response. They charged my card the day after my order though. These guys are awful. Will never shop here again. This place is completely unreliable, and if you're a professional musician - just skip the hassle and shop somewhere else. The best part of this experience will be after I have my bank reverse the charge, and get my money back.

5 months and still not received items. I ordered $750 worth of pedals from them, and have not received anything yet. It has been over 5 months now. I have been emailing them about every 2 weeks asking what's going on. Every time I do I get an automated response saying a customer service rep will get back to me in1 business day, but no one has so far. I've contacted my bank and am in the process of doing a charge- back to get my money back so I can finally get these guitar pedals I need. So frustrating!

Be Careful These guys put gear on their website for sale that they do not have, and may not be able to get. I placed an order, paid in full for the item (Pay Pal, fortunately) plus 2nd day shipping. Their system sent a confirmation and tracking number and said it shipped, but UPS had no record of it-only that a label had been created. My email asking about it was unanswered, so I called, only to find out that they did not actually have the item, and did not have any prospects of getting it. They refunded my payment immediately, but meanwhile no product nearly a month later, while sitting on my money the whole time. If it seems like they have something you want, be sure to confirm that they actually have it in stock.

Illigitament Musictoyz.com doesn't answer any forms of communication, at least for me. I've tried phone calls, Facebook messenger, and email to no avail. Ordered some pickups a week ago and simply wanted a status and tracking number. I feel like my time, money and trust was wasted here. I'll see what happens, but the gross negligence demonstrated by Musictoyz.com is unprofessional and a waste of time for musicians.

Never deal with musictoyz.com. I placed an order that was never fulfilled. They never answered my messages or any contact. I had to place an order case at Paypal.com to get a refund, which really took a month, in order to await for a musictoyz answer, which never happened. The reimbursed me after a looong wait. Nover an apology og any message. Awful service. I will never deal again with them, for sure. My worst fear is that I live in Mexico, and I could not do anything to accuse them of fraud, and my money would vanish in their hands. Thsi review is to prevent you form dealing with them, Thank you.