It is really bad customer service. It is really bad customer service. Never react with emails, msgs on sns. Takes a long time for process. Only contact customers when they need to

Illigitament Musictoyz.com doesn't answer any forms of communication, at least for me. I've tried phone calls, Facebook messenger, and email to no avail. Ordered some pickups a week ago and simply wanted a status and tracking number. I feel like my time, money and trust was wasted here. I'll see what happens, but the gross negligence demonstrated by Musictoyz.com is unprofessional and a waste of time for musicians.

Big Ripoff One of the worst online retailers I have ever encountered in my life and ordered musical instruments from . They sell defective Guitar amps and guitars and accessories. Stay away from these Con Artists they are nothing but a joke, out to get your money.

Ordered two effect pedals, received one Ordered two effect pedals. In two weeks of sending him emails I finally got on the phone with him. He lied he had them, he lied he was gonna send it asap. In fact, he never had them and he had to back order from manufactures. After almost 3-week wait I asked him to cancel the order few times - never happened. Instead . he sent me ONLY ONE pedal. I spent all day to get in touch with him just to hear, that the other item is OUT OF STOCK. Shameful store, miserable customer care. So messed up, that it must be illegal.

No communication and customer service skills You can request the support as many times as you are willing to waste your time doing it. They still will not respond. WORST SELLER+HORRIBLE CUSTOMER SERVICE!