Don’t Get Burned By Teddy I ordered a Providence Stampede SOV-2 Overdrive. The pedal came and I wasn’t digging the tone. I called Teddy Rasch the owner and he instructed me to send it back and drop a note in my he box concerning what I’d like to replace it. That was a month ago. USPS takes 3 days to ship a package from ME to VA. I called twice and was told it was on the way. I contacted PayPal today (one month to the day since this whole process started) and a refund was issued immediately. This tells me Teddy lied about ever shipping me the replacement. It bothers me because he seemed like an okay guy on the phone and I went the extra to even include a copy of my buddy Anthony Rosano’s Blues Rock CD in the return package. I won’t do business with MusicToyz again or recommend them to my friends.

A positive review! Despite all the negative reviews I have seen, I must advise that following a screwed non delivery by USPS (completely their mistake) Teddy has been extremely helpful in re-arranging alternative. My only negative is that he is not always easy to contact but I suspect that can be true of many smaller businesses

After 1.5 years still no answer and no refund. Avoid them!!! I've made an order from about maybe 1.5 years ago. At first they kept telling me that they will get the guitar parts from the company and then they would send it to me. Couple months later they send me a tracking number which is almost after a year still showing that the parts never left that post office. Since I've been trying to contact them for a refund with no response what so ever. Avoid them at all costs. A fraud case should be opened about them if possible.

Never deal with musictoyz.com. I placed an order that was never fulfilled. They never answered my messages or any contact. I had to place an order case at Paypal.com to get a refund, which really took a month, in order to await for a musictoyz answer, which never happened. The reimbursed me after a looong wait. Nover an apology og any message. Awful service. I will never deal again with them, for sure. My worst fear is that I live in Mexico, and I could not do anything to accuse them of fraud, and my money would vanish in their hands. Thsi review is to prevent you form dealing with them, Thank you.

It is really bad customer service. It is really bad customer service. Never react with emails, msgs on sns. Takes a long time for process. Only contact customers when they need to