Charlie Cs
GBEven though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!
Seno Meria
GEI would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs
G T Dj George Disco
GBOutrageous prices of music downloads and monthly streaming subscription plans unlike other download music stores online, Beatport goes out of its way to displease its customers by charging outrageous prices of music downloads and monthly streaming subscription plans. Furthermore, I have yet to find an online store that didn't allow you to re-download your purchases indefinitely. Beatport only allows you to download your purchase once or twice. After that you either need to buy that same track again or subscribe to some streaming service that you didn't need and that is at the top tier and outrageously priced. I honestly wonder how in the world this outfit has not gone out of business.
Vee
ZAThe support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp
Franchize
GBThey Keep Everything!! This website, is in cahoots, with a distribution label, by the name of Octiive/IIP-DDS. The label is a scam, and BeatPort, feels as if, they can keep every dollar, of an artist's revenue, after providing much proof, of a fraudulent music label. I've contacted them using legal(at)beatport.com email address, and no reply. I reported them to the BBB, and now their tryna play nice, but still no resolution.