Beatport has lost its way. Beatport has gone from being a relatively decent and useful platform to a poorly managed, greedy enterprise that clearly doesn't listen to, or give a **** about its customers. Between the dreadful 'upgrade' of an already terrible user interface, to increasing the price of tracks to the point that they're now beyond garnering interest or investment. This started with having to pay to download your own purchase history and went from bad to worse. This platform is done for me. If I can't get it on Bandcamp or Amazon (both of whom retain free access to your own purchased back catalogue), I'll simply move onto some other producer and platform that works. I say this as someone who would have spent a considerable amount every month at Beatport, however no more.

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Poor Value, Sluggish to a Standstill The site has always been sluggish, but since recent updates, this has worsened tenfold. Links are broken, or inactive and there seems to be loads of coding issues. 106 errors, 28 warnings on one page alone. It takes several minutes for a single page to load, and tracks don't play when clicked. I can't even access my shopping cart to make a purchase. It is almost completely unusable. I consider the site, broken and in need of urgent repair. As a subscriber, I am considering putting my money elsewhere. I am not getting anywhere near value for money.

They Keep Everything!! This website, is in cahoots, with a distribution label, by the name of Octiive/IIP-DDS. The label is a scam, and BeatPort, feels as if, they can keep every dollar, of an artist's revenue, after providing much proof, of a fraudulent music label. I've contacted them using legal(at)beatport.com email address, and no reply. I reported them to the BBB, and now their tryna play nice, but still no resolution.

Unusably slow!!! Beatport used to be quite good, getting into the DJ thing again a few years later but seriously the website is just pure rubbish! Can't seem to play music for longer than 15secs before is pauses for 20secs, takes up to a minute to load a track, just unusable, cannot get a feel for music with all of the waiting and interruptions, over it! Beatport sucks, they have really screwed it up and currently looking for alternatives. I DO NOT RECOMMEND THIS PLACE if you require a stable and reasonable working website. Drives me MENTAL!