Incompetent website Everything used to work just fine. Now Missing tracks from shopping folder I took months to assemble just vanished Serous djs find alternative, more reliable sites. Beatport.com just died.

Beatport has lost its way. Beatport has gone from being a relatively decent and useful platform to a poorly managed, greedy enterprise that clearly doesn't listen to, or give a **** about its customers. Between the dreadful 'upgrade' of an already terrible user interface, to increasing the price of tracks to the point that they're now beyond garnering interest or investment. This started with having to pay to download your own purchase history and went from bad to worse. This platform is done for me. If I can't get it on Bandcamp or Amazon (both of whom retain free access to your own purchased back catalogue), I'll simply move onto some other producer and platform that works. I say this as someone who would have spent a considerable amount every month at Beatport, however no more.

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Horrible, just atrociously bad! I've tried every concievable DJ streamin service outhere and this was BY FAR, one of THE WORSE experiences i've ever had with a site/company/on-line provider etc. This site is a genuine nightmare. Painfully slow, full of buggs, freezes all the time, GUI is terrible, clunky and full of useless banners, menus are really cumbersome. For a company that's supposed to be at the forefront of DJ's streaming platform, and for the money they charge, their total lack of consideration and interest towards their user's exeperience is quite literally disgusting at the very least. They sleep on their monopoly in the business and just ripp off people, and seem to get away with it. F you, i'm sticking to Apple Music!

Even though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!