Beatport has lost its way. Beatport has gone from being a relatively decent and useful platform to a poorly managed, greedy enterprise that clearly doesn't listen to, or give a **** about its customers. Between the dreadful 'upgrade' of an already terrible user interface, to increasing the price of tracks to the point that they're now beyond garnering interest or investment. This started with having to pay to download your own purchase history and went from bad to worse. This platform is done for me. If I can't get it on Bandcamp or Amazon (both of whom retain free access to your own purchased back catalogue), I'll simply move onto some other producer and platform that works. I say this as someone who would have spent a considerable amount every month at Beatport, however no more.

Even though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!

Never Buy Anything From Beatport I had purchased Traktor Remix Sets & STEM files from Beatport.com. Due to a personal emergency, I didn't get a chance to download my purchase immediately. Beatport.com without giving me any prior intimation removed all of my purchases from my account & forfeited my rights to download files that I had already purchased from them. I have been running pillar to post in these trying times just to set things right & have run out of options at my end. I will never buy anything from Beatport again.

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Incompetent website Everything used to work just fine. Now Missing tracks from shopping folder I took months to assemble just vanished Serous djs find alternative, more reliable sites. Beatport.com just died.