The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Incompetent website Everything used to work just fine. Now Missing tracks from shopping folder I took months to assemble just vanished Serous djs find alternative, more reliable sites. Beatport.com just died.

I would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs

Poor Value, Sluggish to a Standstill The site has always been sluggish, but since recent updates, this has worsened tenfold. Links are broken, or inactive and there seems to be loads of coding issues. 106 errors, 28 warnings on one page alone. It takes several minutes for a single page to load, and tracks don't play when clicked. I can't even access my shopping cart to make a purchase. It is almost completely unusable. I consider the site, broken and in need of urgent repair. As a subscriber, I am considering putting my money elsewhere. I am not getting anywhere near value for money.

Unusably slow!!! Beatport used to be quite good, getting into the DJ thing again a few years later but seriously the website is just pure rubbish! Can't seem to play music for longer than 15secs before is pauses for 20secs, takes up to a minute to load a track, just unusable, cannot get a feel for music with all of the waiting and interruptions, over it! Beatport sucks, they have really screwed it up and currently looking for alternatives. I DO NOT RECOMMEND THIS PLACE if you require a stable and reasonable working website. Drives me MENTAL!