Beatport could not make a worse… Beatport could not make a worse experience if they tried. Unfortunately me and other DJS end up coming back sometimes if other places don't have the track we are after. It is a frustrating experience every time. Making me log in twice every-time and never keeping me signed in even after clicking the keep signed in button. Login once at main screen, then go to add something to my cart and it makes me sign in again. This is after waiting 5 minutes for the page to load compared to 2 seconds like traxsource. Get your sh** together beatport, this has been happening for years

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

Even though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!

Never Buy Anything From Beatport I had purchased Traktor Remix Sets & STEM files from Beatport.com. Due to a personal emergency, I didn't get a chance to download my purchase immediately. Beatport.com without giving me any prior intimation removed all of my purchases from my account & forfeited my rights to download files that I had already purchased from them. I have been running pillar to post in these trying times just to set things right & have run out of options at my end. I will never buy anything from Beatport again.

I would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs